[cups.bugs] [LOW] STR #2172: Only first of multiple-lp(1)/lpr(1) printed files shows in web Jobs list

[John A. Murdie]

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[STR New]

I've had users here complain that when the lp(1)/lpr(1) command is used to
submit several files for printing - e.g.

$ lpr -Ppp23 -Hpserver:632 howtobeaprogrammer.pdf aswemaythink.pdf
HTMLPrimerPDF.pdf

(the -Hpserver:632 is because I'm running 1.2.7 as an evaluation install
on the same system which runs our production 1.2.5 install) that only the
first one is shown as a job in the web page Jobs listing despite them
repeatedly pressing the 'Jobs' tab:

ID      Name                   User Size Pages  State
pp23-2  howtobeaprogrammer.pdf john 343k 25     processing since
Thu Dec 21 14:34:49 2006

I think that you might argue that `Name' is the Job Name rather than the
name of the file being printed and that multiple files printed with one
command constitute a single job - do they? - but, if so, this is very
confusing for the user - who thinks that they see files submitted for
printing `vanish into thin air'. One user here complains that he
repeatedly printed copies of large documents because he believed that CUPS
was dropping them and not printing them. I think the user had merely seen
the effect I describe above.

If the use of the name of the first of multiple files as a job name is
currently intended behaviour, please could this be changed into an RFE for
the names of all files submitted multiply somehow to be shown in the Jobs
listing.

I attach the error_log file for the experiment I carried out to reproduce
the behaviour.

John A. Murdie

Link: http://www.cups.org/str.php?L2172
Version: 1.2.7
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