5 second delay in printing a job

Wout Van Caeyzeele wout.van.caeyzeele at external.atlascopco.com
Mon Jun 9 05:24:45 PDT 2008


Recently we switched from PA-RISC HP-UX systems to Itanium HP-UX systems.
On the RISC systems we had Easy Print Pro installed.
On the Itanium servers we have the normal CUPS 1.3.5 installed.
The strange thing is that it takes about 5 seconds for a job to be processed.
Sometimes the system generates 200 jobs which would take 1000 seconds before completion.

page_log:
HPSPAREEDS dcacpt 475 [09/Jun/2008:14:19:36 -0100] 1 1 - localhost
HPSPAREEDS dcacpt 476 [09/Jun/2008:14:19:41 -0100] 1 1 - localhost
HPSPAREEDS dcacpt 477 [09/Jun/2008:14:19:46 -0100] 1 1 - localhost
HPSPAREEDS dcacpt 478 [09/Jun/2008:14:19:51 -0100] 1 1 - localhost
HPSPAREEDS dcacpt 479 [09/Jun/2008:14:19:56 -0100] 1 1 - localhost
HPSPAREEDS dcacpt 480 [09/Jun/2008:14:20:01 -0100] 1 1 - localhost
HPSPAREEDS dcacpt 481 [09/Jun/2008:14:20:06 -0100] 1 1 - localhost
HPSPAREEDS dcacpt 482 [09/Jun/2008:14:20:11 -0100] 1 1 - localhost
HPSPAREEDS dcacpt 483 [09/Jun/2008:14:20:16 -0100] 1 1 - localhost
HPSPAREEDS dcacpt 484 [09/Jun/2008:14:20:21 -0100] 1 1 - localhost
HPSPAREEDS dcacpt 485 [09/Jun/2008:14:20:26 -0100] 1 1 - localhost

This is not acceptable by the customer and I'm looking to find the 5 second delay.
Anyone can help ?

cupsd.conf:
ServerName airsbeap0137
LogLevel debug
SystemGroup sys root cupsadm
# Allow remote access
Port 631
Listen /var/run/cups/cups.sock
# Show shared printers on the local network.
Browsing Off
BrowseOrder allow,deny
BrowseAllow all
DefaultAuthType Basic
<Location />
  # Allow remote administration...
  Order allow,deny
  Allow localhost
  Allow 10.25.*
</Location>
<Location /admin>
  AuthType Basic
  Require user @groupname
  Require user @cupsadm
  # Allow remote administration...
  Order allow,deny
  Allow localhost
  Allow 10.25.*
</Location>
<Location /admin/conf>
  AuthType Basic
  Require user @groupname
  Require user @cupsadm
  # Allow remote access to the configuration files...
  Order allow,deny
  Allow localhost
  Allow 10.25.*
</Location>
<Policy default>
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job>
    AuthType None
    Order deny,allow
    Deny All
    Allow localhost
    Allow 10.25.*
  </Limit>
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default>
    AuthType Basic
    Require user @groupname
    Require user @cupsadm
    Order deny,allow
    Deny All
    Allow localhost
    Allow 10.25.*
  </Limit>
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType None
    Order deny,allow
    Deny All
    Allow localhost
    Allow 10.25.*
  </Limit>
  <Limit Cancel-Job CUPS-Authenticate-Job>
    AuthType None
    Order deny,allow
    Deny All
    Allow localhost
    Allow 10.25.*
  </Limit>
  <Limit All>
    Order deny,allow
  </Limit>
</Policy>





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