[cups.bugs] Problem with RHEL5/CUPS 1.2.4

[Michael R Sweet]

Keith Snell wrote:
> Having installed some new systems with Redhat Enterprise 5 and CUPS 1.2.4 we are experiencing a problem that was not present in out previous installation on Redhat Enterprise 4 and CUPS 1.1.
> 
> When a document contains the "£" (British pound) character, it does not print out and the following errors are recorded in /var/log/cups/error_log
> 
> If the "£" character is removed then the document prints without problems.
> 
> I [13/Jan/2009:11:46:25 +0000] Started filter /usr/lib/cups/filter/texttopaps (PID 29493) for job 2525.
> I [13/Jan/2009:11:46:25 +0000] Started filter /usr/lib/cups/filter/pstops (PID 29494) for job 2525.
> I [13/Jan/2009:11:46:25 +0000] Started filter /usr/lib/cups/filter/foomatic-rip (PID 29496) for job 2525.
> I [13/Jan/2009:11:46:25 +0000] Started backend /usr/lib/cups/backend/socket (PID 29497) for job 2525.
> E [13/Jan/2009:11:46:25 +0000] [Job 2525] Empty print file!
> E [13/Jan/2009:11:46:25 +0000] PID 29493 (/usr/lib/cups/filter/texttopaps) stopped with status 1!
> E [13/Jan/2009:11:46:25 +0000] PID 29494 (/usr/lib/cups/filter/pstops) stopped with status 1!
> 
> Does anyone have any ideas or advice as to how we can solve this problem please?

I believe this is a known bug in Red Hat's texttopaps filter;
upgrading to the current 5.x update or switching to the original CUPS
texttops filter should fix the issue - search the old cups.bugs
messages or open a support call with Red Hat for specific directions.

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Michael R Sweet                        Senior Printing System Engineer