DO NOT REPLY TO THIS MESSAGE. INSTEAD, POST ANY RESPONSES TO THE LINK BELOW.
[STR New]
Spent about 9 hours trying procedures suggested from various similar
problems but failed. CUPS reports:-
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest scx4x16 (default)>,
'cups_instance': None,
'cups_queue': 'scx4x16',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'usb',
'cups_printer_dict': {'device-uri': u'usb://Samsung/SCX-4x16%20Series',
'printer-info': u'scx4x16',
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'Samsung SCX-4x16
Series',
'printer-state': 3,
'printer-state-message':
u'/usr/lib/cups/filter/rastertosamsungspl failed',
'printer-state-reasons': [u'none'],
'printer-type': 8523844,
'printer-uri-supported':
u'ipp://localhost:631/printers/scx4x16'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'auth-info-required': u'none',
'charset-configured': u'utf-8',
'charset-supported': [u'us-ascii',
u'utf-8'],
'color-supported': False,
'compression-supported': [u'none',
u'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': u'1.4.4',
'device-uri':
u'usb://Samsung/SCX-4x16%20Series',
'document-format-default':
u'application/octet-stream',
'document-format-supported':
[u'application/octet-stream',
u'application/pdf',
u'application/postscript',
u'application/vnd.cups-banner',
u'application/vnd.cups-pdf',
u'application/vnd.cups-postscript',
u'application/vnd.cups-raw',
u'application/vnd.hp-hpgl',
u'application/x-cshell',
u'application/x-csource',
u'application/x-perl',
u'application/x-shell',
u'image/gif',
u'image/jpeg',
u'image/png',
u'image/tiff',
u'image/x-bitmap',
u'image/x-photocd',
u'image/x-portable-anymap',
u'image/x-portable-bitmap',
u'image/x-portable-graymap',
u'image/x-portable-pixmap',
u'image/x-sgi-rgb',
u'image/x-sun-raster',
u'image/x-xbitmap',
u'image/x-xpixmap',
u'text/css',
u'text/html',
u'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported':
[u'en-us'],
'ipp-versions-supported': [u'1.0',
u'1.1',
u'2.0',
u'2.1'],
'ippget-event-life': 15,
'job-creation-attributes-supported':
[u'copies',
u'finishings',
u'ipp-attribute-fidelity',
u'job-hold-until',
u'job-name',
u'job-priority',
u'job-sheets',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-hold-until-default': u'no-hold',
'job-hold-until-supported': [u'no-hold',
u'indefinite',
u'day-time',
u'evening',
u'night',
u'second-shift',
u'third-shift',
u'weekend'],
'job-k-limit': 0,
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported':
[u'copies',
u'finishings',
u'job-hold-until',
u'job-name',
u'job-priority',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-sheets-default': (u'none', u'none'),
'job-sheets-supported': [u'none',
u'classified',
u'confidential',
u'mls',
u'secret',
u'selinux',
u'standard',
u'te',
u'topsecret',
u'unclassified'],
'marker-change-time': 0,
'media-bottom-margin-supported': [440],
'media-col-supported':
[u'media-bottom-margin',
u'media-left-margin',
u'media-right-margin',
u'media-size',
u'media-source',
u'media-top-margin',
u'media-type'],
'media-default': u'iso_a4_210x297mm',
'media-left-margin-supported': [440],
'media-right-margin-supported': [440],
'media-source-supported': [u'auto',
u'manual'],
'media-supported':
[u'na_letter_8.5x11in',
u'na_legal_8.5x14in',
u'iso_a4_210x297mm',
u'na_executive_7.25x10.5in',
u'om_folio_210x330mm',
u'om_jb5_182.03x257.17mm',
u'jis_b5_182x257mm',
u'iso_a5_148x210mm',
u'om_com10_104.77x241.3mm',
u'om_monarch_98.42x190.5mm',
u'om_dl_110.06x220.13mm',
u'om_c5_161.92x228.95mm',
u'om_c6_113.94x161.92mm'],
'media-top-margin-supported': [440, 299],
'media-type-supported': [u'auto',
u'normal',
u'thin',
u'thick',
u'bond',
u'ohp',
u'cardstock',
u'label',
u'used',
u'color',
u'envelope'],
'multiple-document-handling-supported':
[u'separate-documents-uncollated-copies',
u'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'natural-language-configured': u'en-us',
'notify-attributes-supported':
[u'printer-state-change-time',
u'notify-lease-expiration-time',
u'notify-subscriber-user-name'],
'notify-events-default':
[u'job-completed'],
'notify-events-supported':
[u'job-completed',
u'job-config-changed',
u'job-created',
u'job-progress',
u'job-state-changed',
u'job-stopped',
u'printer-added',
u'printer-changed',
u'printer-config-changed',
u'printer-deleted',
u'printer-finishings-changed',
u'printer-media-changed',
u'printer-modified',
u'printer-restarted',
u'printer-shutdown',
u'printer-state-changed',
u'printer-stopped',
u'server-audit',
u'server-restarted',
u'server-started',
u'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported':
[u'ippget'],
'notify-schemes-supported': [u'dbus',
u'mailto',
u'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9,
16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': u'face-down',
'output-bin-supported': [u'face-down'],
'page-ranges-supported': True,
'pages-per-minute': 8,
'pdl-override-supported':
[u'not-attempted'],
'port-monitor': u'none',
'port-monitor-supported': [u'none'],
'print-quality-default': 4,
'print-quality-supported': [4],
'printer-commands': [u'AutoConfigure',
u'Clean',
u'PrintSelfTestPage'],
'printer-current-time': '(IPP_TAG_DATE)',
'printer-error-policy': u'stop-printer',
'printer-error-policy-supported':
[u'abort-job',
u'retry-current-job',
u'retry-job',
u'stop-printer'],
'printer-info': u'scx4x16',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'Samsung
SCX-4x16 Series',
'printer-more-info':
u'http://localhost:631/printers/scx4x16',
'printer-name': u'scx4x16',
'printer-op-policy': u'default',
'printer-op-policy-supported':
[u'authenticated',
u'default'],
'printer-resolution-default': '(unknown
IPP tag)',
'printer-resolution-supported':
['(unknown IPP tag)',
'(unknown IPP tag)'],
'printer-settable-attributes-supported':
[u'printer-info',
u'printer-location'],
'printer-state': 3,
'printer-state-change-time': 1284311135,
'printer-state-message':
u'/usr/lib/cups/filter/rastertosamsungspl failed',
'printer-state-reasons': [u'none'],
'printer-type': 8523844,
'printer-up-time': 1284311148,
'printer-uri-supported':
[u'ipp://localhost:631/printers/scx4x16'],
'queued-job-count': 4,
'server-is-sharing-printers': True,
'sides-default': u'one-sided',
'sides-supported': [u'one-sided'],
'uri-authentication-supported':
[u'requesting-user-name'],
'uri-security-supported': [u'none']}}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'Extra': {u'Darkness': u'Normal',
u'Economode': u'PrinterDefault',
u'InputSlot': u'Auto',
u'MediaType': u'Auto'},
u'General': {u'PageSize': u'A4',
u'Resolution': u'600dpi'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Local or remote?):
{'printer_is_remote': False}
Page 6 (Choose device):
{'cups_device_dict': {'device-class': 'direct',
'device-id': 'MFG:Samsung;CMD:GDI;MDL:SCX-4x16
Series;CLS:PRINTER;MODE:PCL;STATUS:IDLE;',
'device-info': 'Samsung SCX-4x16 Series',
'device-make-and-model': 'Samsung SCX-4x16 Series'}}
Page 7 (Printer state reasons):
{'printer-state-message': u'/usr/lib/cups/filter/rastertosamsungspl
failed',
'printer-state-reasons': [u'none']}
Page 8 (Error log checkpoint):
{'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd',
'BrowseRemoteProtocols': 'CUPS',
'DefaultAuthType': 'Basic',
'MaxLogSize': '0',
'SystemGroup': 'sys root',
'_debug_logging': '0',
'_remote_admin': '0',
'_remote_any': '0',
'_remote_printers': '1',
'_share_printers': '1',
'_user_cancel_any': '0'},
'error_log_checkpoint': 436675L}
Page 9 (Print test page):
{'test_page_attempted': '12/Sep/2010:18:17:04 +0000',
'test_page_job_id': [714],
'test_page_job_status': [(True,
714,
'scx4x16',
'Test Page',
'Stopped',
{'attributes-charset': u'utf-8',
'attributes-natural-language': u'en-us',
'document-count': 1,
'document-format':
u'application/vnd.cups-banner',
'job-hold-until': u'no-hold',
'job-id': 714,
'job-k-octets': 1,
'job-media-progress': 0,
'job-media-sheets-completed': 0,
'job-more-info':
u'ipp://localhost:631/jobs/714',
'job-name': u'Test Page',
'job-originating-host-name': u'localhost',
'job-originating-user-name': u'root',
'job-preserved': True,
'job-printer-state-message':
u'/usr/lib/cups/filter/rastertosamsungspl failed',
'job-printer-state-reasons': [u'none'],
'job-printer-up-time': 1284311829,
'job-printer-uri':
u'ipp://www.conditional-fee.co.uk:631/printers/scx4x16',
'job-priority': 50,
'job-sheets': [u'none', u'none'],
'job-state': 6,
'job-state-reasons': u'job-stopped',
'job-uri': u'ipp://localhost:631/jobs/714',
'job-uuid':
u'urn:uuid:ce584bb7-a698-3a81-44cf-a09857ec8583',
'printer-uri':
u'ipp://localhost/printers/scx4x16',
'time-at-completed': None,
'time-at-creation': 1284311824,
'time-at-processing': 1284311824})],
'test_page_successful': False}
Page 10 (Error log fetch):
{'error_log': ['E [12/Sep/2010:18:17:04 +0100] [Job 714] Job stopped due
to filter errors; please consult the error_log file for details.',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] The following
messages were recorded from 06:17:04 PM to 06:17:04 PM',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Adding start
banner page "none".',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Adding end banner
page "none".',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] File of type
application/vnd.cups-banner queued by "root".',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] hold_until=0',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Queued on
"scx4x16" by "root".',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
job-sheets=none,none',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
argv[0]="scx4x16"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] argv[1]="714"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] argv[2]="root"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] argv[3]="Test
Page"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] argv[4]="1"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
argv[5]="job-uuid=urn:uuid:ce584bb7-a698-3a81-44cf-a09857ec8583
job-originating-host-name=localhost"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
argv[6]="/var/spool/cups/d00714-001"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[0]="CUPS_CACHEDIR=/var/cache/cups"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[1]="CUPS_DATADIR=/usr/share/cups"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[2]="CUPS_DOCROOT=/usr/share/cups/www"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[4]="CUPS_REQUESTROOT=/var/spool/cups"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[5]="CUPS_SERVERBIN=/usr/lib/cups"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[6]="CUPS_SERVERROOT=/etc/cups"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[7]="CUPS_STATEDIR=/var/run/cups"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[8]="HOME=/var/spool/cups/tmp"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[10]="SERVER_ADMIN=root at www.conditional-fee.co.uk"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[11]="SOFTWARE=CUPS/1.4.4"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[12]="TMPDIR=/var/spool/cups/tmp"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[13]="USER=root"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[15]="CUPS_ENCRYPTION=IfRequested"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[16]="IPP_PORT=631"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[17]="CHARSET=utf-8"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[18]="LANG=en_US.UTF-8"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[19]="PPD=/etc/cups/ppd/scx4x16.ppd"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[20]="RIP_MAX_CACHE=8m"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[21]="CONTENT_TYPE=application/vnd.cups-banner"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[22]="DEVICE_URI=usb://Samsung/SCX-4x16%20Series"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[23]="PRINTER_INFO=scx4x16"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[24]="PRINTER_LOCATION="',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[25]="PRINTER=scx4x16"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[26]="CUPS_FILETYPE=document"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
envp[27]="FINAL_CONTENT_TYPE=printer/scx4x16"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Started filter
/usr/lib/cups/filter/bannertops (PID 20204)',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Started filter
/usr/lib/cups/filter/pstops (PID 20205)',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Started filter
/usr/lib/cups/filter/rastertosamsungspl (PID 20206)',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Started backend
/usr/lib/cups/backend/usb (PID 20207)',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
load_banner(filename="/var/spool/cups/d00714-001")',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] STATE:
+connecting-to-device',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Page = 595x838;
12,12 to 582,830',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Printer using
device file "/dev/usblp0"...',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] STATE:
-connecting-to-device',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
backendRunLoop(print_fd=0, device_fd=5, snmp_fd=-1, addr=(nil), use_bc=1,
side_cb=0xef65b0)',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Page = 595x838;
12,12 to 582,830',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] slow_collate=0,
slow_duplex=0, slow_order=0',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Before
copy_comments - %!PS-Adobe-3.0',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %!PS-Adobe-3.0',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%BoundingBox: 12
12 582 830',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %cupsRotation:
0',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%Creator:
bannertops/CUPS v1.4.4',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%CreationDate:
Sun 12 Sep 2010 06:17:04 PM BST',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%LanguageLevel:
2',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%DocumentData:
Clean7Bit',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%Title: (Test
Page)',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%For: (root)',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%Pages: 1',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
%%DocumentSuppliedResources: font Monospace',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%+ font
Monospace-Bold',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%+ font
Monospace-BoldOblique',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%+ font
Monospace-Oblique',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] %%EndComments',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Before
copy_prolog - %%BeginProlog',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Read 285 bytes of
print data...',
"D [12/Sep/2010:18:17:04 +0100] [Job 714] ExecProgramV:
'gs' '-dNOPAUSE' '-dBATCH' '-dSAFER' '-q' '-sOutputFile=-'
'-sDEVICE=pbmraw' '-r600' '-dDEVICEWIDTHPOINTS=595'
'-dDEVICEHEIGHTPOINTS=838' '-dFIXEDMEDIA' '-'",
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Child PID for gs
is 20208',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] STATE:
-media-empty-warning',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] STATE:
-offline-report',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Printer is now
online.',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] Wrote 285 bytes
of print data...',
'D [12/Sep/2010:18:17:04 +0100] [Job 714] End of messages',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
printer-state=3(idle)',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
printer-state-message="/usr/lib/cups/filter/rastertosamsungspl failed"',
'D [12/Sep/2010:18:17:04 +0100] [Job 714]
printer-state-reasons=none']}
Page 11 (Locale issues):
{'printer_page_size': u'A4',
'system_locale_lang': 'en_US',
'user_locale_ctype': 'en_US',
'user_locale_messages': 'en_US'}
Link: http://www.cups.org/str.php?L3675
Version: 1.4.2