[cups.bugs] Xerox Phaser 6010 usb id string not recognized by cups

[Michael Sweet]

Please file a bug; more than likely the issue is that the 1284 device ID is too long to be parsed by cups-deviced.

http://www.cups.org/str.php

On Jun 25, 2011, at 8:18 AM, Johan Cockx wrote:

> I'm running openSUSE 11.4 (x86_64), with Cups 1.4
> 
> When I plug in my new Xerox Phaser 6010 printer via USB, it is recognized as a usb printer,  but not visible in Cups (e.g., http://localhost:631/admin/ > Add Printer does not see it).
> 
> After some experiments (see http://forums.opensuse.org/english/get-technical-help-here/hardware/461852-xerox-phaser-6010-usb-printer-not-detected-2.html),  I found that the following errors are added /var/log/cups/error_log each time I connect the printer:
> 
> I [23/Jun/2011:18:00:54 +0200] Started "/usr/lib/cups/daemon/cups-deviced" (pid=2695)
> E [23/Jun/2011:18:00:54 +0200] [cups-deviced] Bad line from "usb": direct usb://Xerox/Phaser%206010N "Xerox Phaser 6010N" "Xerox Phaser 6010N" "MFG:Xerox;CMD:HBPL;MDL:Phaser 6010N;DES:Xerox Phaser 6010 Color Laser Printer, Letter/A4 Size;CLS:PRINTER;STS:AAAWAQD/AP8AAAAAAAQAAWQDZANkA2QDAAAAAAADUAAAAAAAAAAAAAAAAAAAAAAA4AAAAAAAAAAQ
> E [23/Jun/2011:18:00:54 +0200] [cups-deviced] Bad line from "usb": DA==;" ""
> 
> My impression is that the USB identification string sent by the printer is not correctly parsed by Cups.
> 
> Should I enter this as a bug?
> Below is the output of some commands that may help to analyze the problem
> 
> # dmesg | tail
> [98138.537455] usb 1-3.2: new high speed USB device using ehci_hcd and address 21
> [98138.613073] usb 1-3.2: New USB device found, idVendor=0924, idProduct=3d68
> [98138.613082] usb 1-3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> [98138.613090] usb 1-3.2: Product: Phaser 6010N
> [98138.613095] usb 1-3.2: Manufacturer: Xerox
> [98138.613100] usb 1-3.2: SerialNumber: YXR101090
> [98138.615039] usblp0: USB Bidirectional printer dev 21 if 0 alt 0 proto 2 vid 0x0924 pid 0x3D68
> 
> # lsusb
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 001 Device 013: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
> Bus 002 Device 002: ID 058f:9254 Alcor Micro Corp. Hub
> Bus 002 Device 003: ID 413c:2003 Dell Computer Corp. Keyboard
> Bus 002 Device 004: ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse
> Bus 002 Device 005: ID 10d5:55a2 Uni Class Technology Co., Ltd 2Port KVMSwitcher
> Bus 001 Device 015: ID 03f0:0205 Hewlett-Packard ScanJet 3300c
> Bus 001 Device 016: ID 0924:3d68 Xerox
> 
> # /usr/lib/cups/backend/usb
> direct usb://Xerox/Phaser%206010N "Xerox Phaser 6010N" "Xerox Phaser 6010N" "MFG:Xerox;CMD:HBPL;MDL:Phaser 6010N;DES:Xerox Phaser 6010 Color Laser Printer, Letter/A4 Size;CLS:PRINTER;STS:AAARBAD/AP8AAAAAAAQAAWQDZANkA2QDAAAAAAADUAAAAAAAAAAAAAAAAAAAAAAA4AAAAAAAAAAQ
> DA==;" ""
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________________________________________________________________________
Michael Sweet, Senior Printing System Engineer, PWG Chair