[cups-devel] [UNKN] STR #4390: Zebra LP2824 Plus Skipping labels on Mavericks

portera at posim.com portera at posim.com
Fri Mar 14 09:43:18 PDT 2014


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[STR New]

When printing labels, the printer will periodically start feeding slower
and skip a few labels. This issue does not happen every time, but it does
happen enough to call it consistent. So far I have not been able to print
150 labels without the issue happening. The issue usually happens with less
than 50 printed labels.

On Mountain Lion, with the same version of the label printing software we
use, the issue has not happened. 

We have done many resets of the printer and re-calibrating label sizes.


Background:
We are the software developer of a Java based Point of Sale application. We
have had many of our customers call in with this issue since updating to
Mavericks. We do not feel that the issue is specific to our software or
Java because the issue specifically happens after an update to Mavericks.
Same version of Java and same version of our software.

Link: https://www.cups.org/str.php?L4390
Version: 1.7-current
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