Queue is disabled, paused

Dane Miller sysadmin-nntp at olneyfriends.org
Mon Dec 13 12:11:39 PST 2004


Hello,

Frequently a CUPS queue stops on my Debian Sarge box and jobs pile up until the queue is 
enabled.  I sometimes must cancel the offending job to enable the queue, other times a 
simple 'enable' works, and the offending job prints.  I haven't found the pattern.  In 
every case the error_log reports "Unable to send print file to printer: Connection reset 
by peer".

The printers are HP LaserJet 2100's. CUPS prints to them via socket://10.56.28.xx:9100.  I 
have tried "HP LaserJet Series CUPS v1.1" and "HP LaserJet 2100 Foomatic/pxlmono" 
configured via the web interface (aside, are these drivers, PPDs, filters, all of the above?).

This topic has come up recently:
http://www.cups.org/newsgroups.php?s2400+gcups.general+Gcups+v2403
http://www.cups.org/newsgroups.php?s2490+gcups.general+Gcups+v2497

Here are error logs with trimmed timestamps to fit email width.  I've also included links 
to the full debug level output.

JOB 1122 - HP LaserJet 2100 Foomatic/pxlmono
http://olneyfriends.org/cupserrors/debug_error_log_job1122.txt (full debug output)
I [11:51:13] Adding start banner page "none" to job 1122.
I [11:51:13] Adding end banner page "none" to job 1122.
I [11:51:13] Job 1122 queued on 'classroom_lab' by 'auwimbam'.
I [11:51:14] Started filter /usr/lib/cups/filter/pstops (PID 10468) for job 1122.
I [11:51:14] Started filter /usr/lib/cups/filter/foomatic-rip (PID 10469) for job 1122.
I [11:51:14] Started backend /usr/lib/cups/backend/socket (PID 10470) for job 1122.
E [11:54:16] [Job 1122] Unable to send print file to printer: Connection reset by peer
E [11:54:16] PID 10470 stopped with status 1!
E [11:54:16] PID 10469 stopped with status 9!
I [11:54:16] Saving printers.conf...
D [11:54:16] StopJob: printer state is 5

JOB 818 - HP LaserJet Series CUPS v1.1
http://olneyfriends.org/cupserrors/debug_job818_error_log.txt (full debug output)
I [08:43:30] Adding start banner page "none" to job 818.
I [08:43:30] Adding end banner page "none" to job 818.
I [08:43:30] Job 818 queued on 'small_lab' by 'aaron'.
I [08:43:30] Started filter /usr/lib/cups/filter/pstops (PID 14961) for job 818.
I [08:43:30] Started filter /usr/lib/cups/filter/pstoraster (PID 14962) for job 818.
I [08:43:30] Started filter /usr/lib/cups/filter/rastertohp (PID 14963) for job 818.
I [08:43:30] Started backend /usr/lib/cups/backend/socket (PID 14964) for job 818.
E [08:45:03] [Job 818] Unable to send print file to printer: Connection reset by peer
E [08:45:03] PID 14964 stopped with status 1!
I [08:45:03] Saving printers.conf...
D [08:45:03] StopJob: printer state is 5

SERVER INFO
Debian Sarge, x86
IP: 10.56.28.5, Hostname: atlas
cupsys              1.1.20final+rc1-10
cupsys-bsd          1.1.20final+rc1-10
cupsys-client       1.1.20final+rc1-10
cupsys-pstoraster      <none>
foomatic-bin           <none>
foomatic-db            20041106-1
foomatic-db-engine     3.0.2-2
foomatic-db-gimp-print <none>
foomatic-db-hpijs      1.5-20041013-1
foomatic-filters       3.0.2-3
foomatic-filters-ppds  20041013-1

PRINTER INFO
ladmin at atlas:~$ lpstat -v
device for classroom_lab: socket://10.56.28.47:9100
device for small_lab: socket://10.56.28.48:9100


I'm grateful for any help.

Regards,
Dane

--
Dane Miller
Technology Coordinator
Olney Friends School
Barnesville, Ohio




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