Queue is disabled, paused

Dane Miller sysadmin-nntp at olneyfriends.org
Tue Dec 14 07:51:35 PST 2004


Problem happened again today and I noticed the following line in syslog.  This was 
generated by the printer:
Dec 14 09:43:34 library_printer.ofs  printer: connection with 10.56.28.5.46520 aborted due 
to idle timeout

At the same time, my cups server (10.56.28.5) generated this in error_log:
E [09:43:34] [Job 1199] Unable to send print file to printer: Connection reset by peer
E [09:43:34] PID 15705 stopped with status 1!

Is this a timeout problem?

Dane


Dane Miller wrote:
> Hello,
> 
> Frequently a CUPS queue stops on my Debian Sarge box and jobs pile up 
> until the queue is enabled.  I sometimes must cancel the offending job 
> to enable the queue, other times a simple 'enable' works, and the 
> offending job prints.  I haven't found the pattern.  In every case the 
> error_log reports "Unable to send print file to printer: Connection 
> reset by peer".
> 
> The printers are HP LaserJet 2100's. CUPS prints to them via 
> socket://10.56.28.xx:9100.  I have tried "HP LaserJet Series CUPS v1.1" 
> and "HP LaserJet 2100 Foomatic/pxlmono" configured via the web interface 
> (aside, are these drivers, PPDs, filters, all of the above?).
> 
> This topic has come up recently:
> http://www.cups.org/newsgroups.php?s2400+gcups.general+Gcups+v2403
> http://www.cups.org/newsgroups.php?s2490+gcups.general+Gcups+v2497
> 
> Here are error logs with trimmed timestamps to fit email width.  I've 
> also included links to the full debug level output.
> 
> JOB 1122 - HP LaserJet 2100 Foomatic/pxlmono
> http://olneyfriends.org/cupserrors/debug_error_log_job1122.txt (full 
> debug output)
> I [11:51:13] Adding start banner page "none" to job 1122.
> I [11:51:13] Adding end banner page "none" to job 1122.
> I [11:51:13] Job 1122 queued on 'classroom_lab' by 'auwimbam'.
> I [11:51:14] Started filter /usr/lib/cups/filter/pstops (PID 10468) for 
> job 1122.
> I [11:51:14] Started filter /usr/lib/cups/filter/foomatic-rip (PID 
> 10469) for job 1122.
> I [11:51:14] Started backend /usr/lib/cups/backend/socket (PID 10470) 
> for job 1122.
> E [11:54:16] [Job 1122] Unable to send print file to printer: Connection 
> reset by peer
> E [11:54:16] PID 10470 stopped with status 1!
> E [11:54:16] PID 10469 stopped with status 9!
> I [11:54:16] Saving printers.conf...
> D [11:54:16] StopJob: printer state is 5
> 
> JOB 818 - HP LaserJet Series CUPS v1.1
> http://olneyfriends.org/cupserrors/debug_job818_error_log.txt (full 
> debug output)
> I [08:43:30] Adding start banner page "none" to job 818.
> I [08:43:30] Adding end banner page "none" to job 818.
> I [08:43:30] Job 818 queued on 'small_lab' by 'aaron'.
> I [08:43:30] Started filter /usr/lib/cups/filter/pstops (PID 14961) for 
> job 818.
> I [08:43:30] Started filter /usr/lib/cups/filter/pstoraster (PID 14962) 
> for job 818.
> I [08:43:30] Started filter /usr/lib/cups/filter/rastertohp (PID 14963) 
> for job 818.
> I [08:43:30] Started backend /usr/lib/cups/backend/socket (PID 14964) 
> for job 818.
> E [08:45:03] [Job 818] Unable to send print file to printer: Connection 
> reset by peer
> E [08:45:03] PID 14964 stopped with status 1!
> I [08:45:03] Saving printers.conf...
> D [08:45:03] StopJob: printer state is 5
> 
> SERVER INFO
> Debian Sarge, x86
> IP: 10.56.28.5, Hostname: atlas
> cupsys              1.1.20final+rc1-10
> cupsys-bsd          1.1.20final+rc1-10
> cupsys-client       1.1.20final+rc1-10
> cupsys-pstoraster      <none>
> foomatic-bin           <none>
> foomatic-db            20041106-1
> foomatic-db-engine     3.0.2-2
> foomatic-db-gimp-print <none>
> foomatic-db-hpijs      1.5-20041013-1
> foomatic-filters       3.0.2-3
> foomatic-filters-ppds  20041013-1
> 
> PRINTER INFO
> ladmin at atlas:~$ lpstat -v
> device for classroom_lab: socket://10.56.28.47:9100
> device for small_lab: socket://10.56.28.48:9100
> 
> 
> I'm grateful for any help.
> 
> Regards,
> Dane
> 
> -- 
> Dane Miller
> Technology Coordinator
> Olney Friends School
> Barnesville, Ohio




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