[cups.general] The Famous "Media tray empty!" error - revisited
H.Blischke at srz-berlin.de
Mon Jul 5 04:36:22 PDT 2004
There have been some STRs on this issue recently, including some
to the CUPS USB backend. Perhaps you try to apply one of these.
Obviously there is a discrepancy on the semantics of certain USB status
between different groups of developers.
Vincenzo Romano wrote:
> Hi there all.
> I've just hit my head on this problem. It seems to me it's due to
> a problem with the backend. As far as I've seens on the web, only
> *USB* printers run in the problem.
> Now, I've been using my Samsung ML1710P (USB+Parallel) for a while with
> no problem at all. And suddenly it stopped working.
> What has appened in my system is that I've done an upgrade of the compiler *and* an upgrade of the kernel.
> I'm running:
> - Gentoo 2004.1
> - CUPS 1.1.20
> - gcc 3.3.3 (Gentoo Hardened Linux 3.3.3-r6, ssp-3.3.2-2, pie-8.7.6)
> - Kernel 2.6.6 or 2.6.6-mm5
> I've seens somewhere a posting from a guy switching from USB to Parallel and solving the problem so, what I can argue is that:
> 1. either the USB backend gor hurted by the compiler
> 2. or the Linux USB-Printer support got hurted by some "code fix" or by the new gcc
> 3. or a mix of these two.
> At the moment I have no parallel cable to test, but am pretty sure that this is the way to solve the problem. Maybe.
> "Steven P. Ulrick" wrote:
> > Hello, Everyone :)
> > I hope I am not starting off my involvement with this list on a bad
> > foot, but my question has appeared many times on the CUPS news
> > groups/mailing lists, but I found no real solution in everything that I
> > read.
> > I am attempting to set up our printer, a Samsung ML1250 Laser Printer.
> > It is connected to the USB port. The queue type is locally-connected,
> > and the device is /dev/usb/lp0 Everything seems ok, until I try to
> > print anything, and I get the legendary "Media tray empty!" error. Of
> > course, like I'm sure you are used to hearing, the media tray is not
> > empty.
> > Here is the log message from an attempt to print something:
> > I [01/Jul/2004:02:50:53 -0500] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=29845)
> > I [01/Jul/2004:03:11:48 -0500] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=11344)
> > I [01/Jul/2004:03:36:09 -0500] Adding start banner page "none" to job 18.
> > I [01/Jul/2004:03:36:09 -0500] Adding end banner page "none" to job 18.
> > I [01/Jul/2004:03:36:09 -0500] Job 18 queued on 'SamsungML1250LaserPrinter' by 'steve'.
> > I [01/Jul/2004:03:36:09 -0500] Started filter /usr/lib/cups/filter/pstops (PID 5130) for job 18.
> > I [01/Jul/2004:03:36:09 -0500] Started filter /usr/lib/cups/filter/foomatic-rip (PID 5131) for job 18.
> > I [01/Jul/2004:03:36:09 -0500] Started backend /usr/lib/cups/backend/usb (PID 5132) for job 18.
> > W [01/Jul/2004:03:36:10 -0500] [Job 18] Media tray empty!
> > I [01/Jul/2004:03:38:09 -0500] Scheduler shutting down normally.
> > I need to make very clear that up until a week or so ago, this printer
> > Just Worked everytime I would have to reconfigure it. This is the first
> > time I've ever had an issue with this printer, or CUPS, so this is a
> > complete mystery to me.
> > When I ran "system-config-printer", when it got to the part where it
> > asked me to pick a manufacturer, I picked "Samsung" When asked for the
> > model of my printer, I found the exact model "ML1250" I chose, as
> > always, the driver that was reccomended. This has always worked before.
> > A little system information:
> > Operating System: Fedora Core 2
> > Installation type: Full Installation (not an upgrade)
> > Update status: all official updates applied
> > KDE: from CVS HEAD
> > QT: from TrollTech source
> > (QT and KDE are both in non-default locations. I did not overwrite my
> > default KDE.)
> > CUPS is the current Fedora Core 2 version, from the Updates-Released server.
> > Again, this is a new issue for me, so please let me know what I need to
> > tell you to clarify this :)
> > Steven P. Ulrick
H.Blischke at srz-berlin.de
H.Blischke at srz-berlin.com
H.Blischke at acm.org
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