Problem with HP5500

[Helge Blischke]

Jack wrote:
> 
> I am running CUPS on a Solaris system and trying to print to an HP5500 on a Win98 system using Samba. When I try to print the test page I see the document spooled on the Windows system, and then I get an error from Windows that
> 
> "There was an error writing to USB001 for the priner (hp officejet 5500 series;). The was a problem printing to the printer due to an unknown system error".
> 
> I checked the cups error_log and there is something strange about locale,
> D [15/Nov/2004:21:25:53 +0500] [Job 14] perl: warning: Setting locale failed.
> D [15/Nov/2004:21:25:53 +0500] [Job 14] perl: warning: Please check that your locale settings:
> D [15/Nov/2004:21:25:53 +0500] [Job 14] LC_ALL = (unset),
> D [15/Nov/2004:21:25:53 +0500] [Job 14] LANG = "en"
> D [15/Nov/2004:21:25:53 +0500] [Job 14] are supported and installed on your system.
> D [15/Nov/2004:21:25:53 +0500] [Job 14] perl: warning: Falling back to the standard locale ("C").
> :
> :
> D [15/Nov/2004:21:25:54 +0500] [Job 14] couldn't set locale correctly
> D [15/Nov/2004:21:25:54 +0500] [Job 14] couldn't set locale correctly
> D [15/Nov/2004:21:25:54 +0500] [Job 14] Flushing FIFO.
> D [15/Nov/2004:21:25:54 +0500] [Job 14]
> D [15/Nov/2004:21:25:54 +0500] [Job 14] Closing renderer
> 
> And eventually I get
> D [15/Nov/2004:21:25:56 +0500] SendError() 2 code=304
> which looked like the PC returned an error to CUPS (??).
> 
> CUPS
> VERSION="1.1.18"
> 
> SAMBA
> Version 2.2.8a
> 
> I can provide complete log files and any other details needed, but I figured I would ask if there was something simple I missed first.
> Thanks

I'd suggest to change the line

my $debug = 0;

to

my $debug = 1;

in the foomatic-rip script and then post an URL to
the log file (should be /tmp/foomatic-rip.log on your box).

Helge

-- 
Helge Blischke
Softwareentwicklung
SRZ Berlin | Firmengruppe besscom
http://www.srz.de
tel: +49 30 75301-360