[cups.general] Printing size too large

Helge Blischke H.Blischke at srz-berlin.de
Mon Nov 29 05:04:45 PST 2004


Robert Krueger wrote:
> 
> Hello,
>     This problem occurs for us regardless of
> which printer is selected, either an Epson Stylus Colr C82 or a HP
> LaserJet 1200 SE.
> I'm using SuSe Linux 9.0, and CUPS 1.1.
> We run a business, and as such, ship a lot of packages out.  We access
> the UPS site daily, run "Create A Shipment", which in the end, creates a
> UPS label ready to attach to the box.  My wife runs Windows XP, and she
> usually prints these labels out, but a lot of the time, I do it on my
> system. I noticed that my labels are always larger than hers printed to
> the same printers, and as such, do not fit the packages correctly.  I
> get the same image sizes regardless of which printer I select.  I need
> to fix this so that both of us are printing out the same size label,
> assuming that hers is the correct size.
>     This is not just a UPS issue, however.  I have had this same problem
> on all things I've printed.   Whatever it is, it always seems to be just
> slightly larger than the 8-1/2 x 11 paper it's printed on, causing in
> most cases to finish printing on a second sheet.   My wife's XP, or my
> switching to Win 98 on mine, prints a smaller page that prints nicely on
> a single sheet, not overlapping to a second page.
>     By far the most irritating problem is that it also doesn't break the
> page correctly, oftentimes cutting an image in half, or in some strange
> place, and I always lose a line or two of text for some reason, even
> though it continues on to the second page.  This also happens when
> printing the UPS documentation for the customer, often requiring us to
> reprint the information in XP instead.
>     Can someone help us out on this?  I've been to Linuxprinting.org
> twice for this, and both times I've received no responses.  I'd be happy
> to work with someone in trying to sort this out, if soemone has the time.
>     I have also used both Mozilla and Firefox to see if it's a browser
> issue, but it makes no difference  It also happens on regular text
> files, be it in Kate, or Adobe Acrobat using pdf.
> 
> Thanks,
> Robert Krueger

Please tell more about your configuration - how are your printers
connected, what
PPD do you use, etc.

Helge

-- 
Helge Blischke
Softwareentwicklung
SRZ Berlin | Firmengruppe besscom
http://www.srz.de
tel: +49 30 75301-360




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