Help - usb printing stopped working

Chris Smith str433 at realcomputerguy.com
Sat Oct 2 06:47:53 PDT 2004


Just a note to add that it looks like a possible hardware problem with the
printer. HP service will be out on Monday to hopefully resolve the issue.
Other USB devices, including an HP DeskJet are working fine and I noticed
what looks (at least to my untrained eye) like a strange anomaly in the
output of "lsusb -v". I posted a partial earlier in the thread but for
anyone possibly interested the full output follows. I would be interested
to know if others have devices that show the same possible anomalies (it
may, afterall, be normal). 

Notice that only the LaserJet displays 3 "Interface Descriptor" sections,
with 2 of them having 2 "Endpoint Descriptor" sections. Also the "iSerial"
number presented is incorrect (I didn't manually munge it - the serial
number as printed by the test page is a normal 10 byte hex number).
==================================================
Bus 004 Device 001: ID 0000:0000
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0
  bDeviceProtocol         1
  bMaxPacketSize0         8
  idVendor           0x0000
  idProduct          0x0000
  bcdDevice            2.06
  iManufacturer           3 Linux 2.6.8-gentoo-r3 ehci_hcd
  iProduct                2 Intel Corp. 82801DB (ICH4) USB2 EHCI Controller
  iSerial                 1 0000:00:1d.7
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0
      bInterfaceProtocol      0
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               none
        wMaxPacketSize          2
        bInterval              12
  Language IDs: (length=4)
     0409 English(US)

Bus 003 Device 003: ID 046d:c00c Logitech, Inc. Optical Wheel Mouse
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0 Interface
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         8
  idVendor           0x046d Logitech, Inc.
  idProduct          0xc00c Optical Wheel Mouse
  bcdDevice           21.10
  iManufacturer           1 Logitech
  iProduct                2 USB Optical Mouse
  iSerial                 0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           34
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xa0
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Devices
      bInterfaceSubClass      1 Boot Interface Subclass
      bInterfaceProtocol      2 Mouse
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.10
          bCountryCode            0
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      52
cannot get report descriptor
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               none
        wMaxPacketSize          4
        bInterval              10
  Language IDs: (length=4)
     0409 English(US)

Bus 003 Device 001: ID 0000:0000
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         8
  idVendor           0x0000
  idProduct          0x0000
  bcdDevice            2.06
  iManufacturer           3 Linux 2.6.8-gentoo-r3 uhci_hcd
  iProduct                2 Intel Corp. 82801DB (ICH4) USB UHCI #3
  iSerial                 1 0000:00:1d.2
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xc0
      Self Powered
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0
      bInterfaceProtocol      0
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               none
        wMaxPacketSize          2
        bInterval             255
  Language IDs: (length=4)
     0409 English(US)

Bus 002 Device 007: ID 03f0:0a17 Hewlett-Packard
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0 Interface
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x03f0 Hewlett-Packard
  idProduct          0x0a17
  bcdDevice            4.00
  iManufacturer           9 Hewlett-Packard
  iProduct               17 hp color LaserJet 3700
  iSerial                29 00XXXXXXXXXX
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           71
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xc0
      Self Powered
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         7 Printer
      bInterfaceSubClass      1 Printer
      bInterfaceProtocol      1 Unidirectional
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize         64
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       1
      bNumEndpoints           2
      bInterfaceClass         7 Printer
      bInterfaceSubClass      1 Printer
      bInterfaceProtocol      2 Bidirectional
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize         64
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize         64
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       2
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass      0
      bInterfaceProtocol    255
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize         64
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize         64
        bInterval               0
  Language IDs: (length=4)
     0409 English(US)

Bus 002 Device 001: ID 0000:0000
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         8
  idVendor           0x0000
  idProduct          0x0000
  bcdDevice            2.06
  iManufacturer           3 Linux 2.6.8-gentoo-r3 uhci_hcd
  iProduct                2 Intel Corp. 82801DB (ICH4) USB UHCI #2
  iSerial                 1 0000:00:1d.1
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xc0
      Self Powered
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0
      bInterfaceProtocol      0
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               none
        wMaxPacketSize          2
        bInterval             255
  Language IDs: (length=4)
     0409 English(US)

Bus 001 Device 001: ID 0000:0000
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         8
  idVendor           0x0000
  idProduct          0x0000
  bcdDevice            2.06
  iManufacturer           3 Linux 2.6.8-gentoo-r3 uhci_hcd
  iProduct                2 Intel Corp. 82801DB (ICH4) USB UHCI #1
  iSerial                 1 0000:00:1d.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xc0
      Self Powered
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0
      bInterfaceProtocol      0
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               none
        wMaxPacketSize          2
        bInterval             255
  Language IDs: (length=4)
     0409 English(US)
==================================================

Normal or not?




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