Help - usb printing stopped working
Chris Smith
str433 at realcomputerguy.com
Mon Sep 27 10:28:55 PDT 2004
USP printing was working fine but now it has stopped.
"lsusb" shows the device:
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 002: ID 046d:c00c Logitech, Inc. Optical Wheel Mouse
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 004: ID 03f0:0a17 Hewlett-Packard
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
"lsusb -v" partial:
Bus 002 Device 004: ID 03f0:0a17 Hewlett-Packard
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 0 Interface
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x03f0 Hewlett-Packard
idProduct 0x0a17
bcdDevice 4.00
iManufacturer 9 Hewlett-Packard
iProduct 17 hp color LaserJet 3700
iSerial 29 00XXXXXXXXXX
bNumConfigurations 1
"ls -l /dev/usb/lp0" :
crw-rw---- 1 root lp 180, 0 Sep 27 12:24 /dev/usb/lp0
Problem seems to lie here:
"lpinfo -v" partial :
serial serial:/dev/ttyS7?baud=115200
direct usb://Unknown
direct usb:/dev/usb/lp1
direct usb:/dev/usb/lp2
direct usb:/dev/usb/lp3
direct usb:/dev/usb/lp4
The usb backend no longer sees the device. Calls it "Unknown", used to call
it "HP/color%20LaserJet%203700". If I delete all pending jobs and then
manually edit printers.conf so that the line:
DeviceURI usb://Unknown
reads
DeviceURI usb://dev/usb/lp0
I can start the printer but the minute I send somethng to it it enters a
stopped.
If I change Device URI to:
DeviceURI usb://HP/color%20LaserJet%203700
it enters a stopped state and
"lpstat -p" shows:
printer hp3700 disabled since Jan 01 00:00 -
Unable to open USB device "usb://dev/usb/lp0": No such device
Debug log usually ends with:
D [27/Sep/2004:13:22:49 -0400] [Job 88] pw = 587.9, pl = 767.8
D [27/Sep/2004:13:22:49 -0400] [Job 88] PageLeft = 12.0, PageRight = 599.9
D [27/Sep/2004:13:22:49 -0400] [Job 88] PageTop = 779.9, PageBottom = 12.1
D [27/Sep/2004:13:22:49 -0400] [Job 88] PageWidth = 612.0, PageLength =
792.0
D [27/Sep/2004:13:22:49 -0400] [Job 88] 0 %%Trailer
D [27/Sep/2004:13:22:49 -0400] [Job 88] Saw Trailer!
D [27/Sep/2004:13:22:49 -0400] [Job 88] Saw EOF!
D [27/Sep/2004:13:22:50 -0400] UpdateJob: job 88, file 0 is complete.
D [27/Sep/2004:13:22:50 -0400] StopJob: id = 88, force = 0
I [27/Sep/2004:13:22:50 -0400] Saving printers.conf...
D [27/Sep/2004:13:22:50 -0400] StopJob: printer state is 5
Thanks for all assistance.
Chris
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