[cups.general] Device Not Found error

Anonymous anonymous at easysw.com
Sat Feb 5 08:20:22 PST 2005


> I just installed a HP Deskjet 3740.  In the cups online admin tool, I see an
> "open device failed" error.  The usb port and cable seem to work fine.  The
> printer setup utility successfully detected the make and serial number of the
> printer.  Jobs enter the queue.  Before I declare this a printer problem and
> return the unit, can anyone suggest how to further troubleshoot?
> --

I'm getting exactly the same error with an Officejet 7310.  It works fine from Win2k so it's not a printer problem.

I'd appreciate any ideas anyone might have.




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