Test page comes out fine, but nothing else does

Mark Lagace mark_lagace at yahoo.com
Thu Feb 10 12:55:01 PST 2005


I'm at a loss for what is going on with my printing.  I'm running CUPS
1.1.23 on a Gentoo Linux system and trying to print to a Lexmark C510
connected to a Lexmark N4000e print server.  I have set up the printer
using ipp (e.g. http://www.xxx.yyy.zzz:631/ipp/port1) and can send a test
page to the printer which comes out perfectly fine.  Everything else I
send vanishes without a trace.  Here's some snippets from the error_log
file:

Sending the CUPS test page from the web interface to cups on my local
computer:
I [10/Feb/2005:14:51:52 -0500] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=3387)
I [10/Feb/2005:14:51:53 -0500] Adding start banner page "none" to job 31.
I [10/Feb/2005:14:51:53 -0500] Adding end banner page "none" to job 31.
I [10/Feb/2005:14:51:53 -0500] Job 31 queued on 'lexc510n' by 'root'.
I [10/Feb/2005:14:51:53 -0500] Started filter /usr/lib/cups/filter/pstops (PID 3389) for job 31.
I [10/Feb/2005:14:51:53 -0500] Started backend /usr/lib/cups/backend/ipp (PID 3390) for job 31.
N [10/Feb/2005:14:51:54 -0500] [Job 31] : Print file accepted - job ID 57.

The test page came out of the printer right away with no problems at all.

Printing a single page from within Firefox browser:
I [10/Feb/2005:14:52:10 -0500] Adding start banner page "none" to job 32.
I [10/Feb/2005:14:52:10 -0500] Adding end banner page "none" to job 32.
I [10/Feb/2005:14:52:10 -0500] Job 32 queued on 'lexc510n' by 'mark'.
I [10/Feb/2005:14:52:10 -0500] Started filter /usr/lib/cups/filter/pstops (PID 3392) for job 32.
I [10/Feb/2005:14:52:10 -0500] Started backend /usr/lib/cups/backend/ipp (PID 3393) for job 32.
N [10/Feb/2005:14:52:16 -0500] [Job 32] : Print file accepted - job ID 58.

Nothing comes out of the printer at all.

Printing a single page from Firefox to a file, then sending that file via
lpr (both as my normal user, followed by sending it as root):
I [10/Feb/2005:14:54:03 -0500] Adding start banner page "none" to job 33.
I [10/Feb/2005:14:54:03 -0500] Adding end banner page "none" to job 33.
I [10/Feb/2005:14:54:03 -0500] Job 33 queued on 'lexc510n' by 'mark'.
I [10/Feb/2005:14:54:03 -0500] Started filter /usr/lib/cups/filter/pstops (PID 3405) for job 33.
I [10/Feb/2005:14:54:03 -0500] Started backend /usr/lib/cups/backend/ipp (PID 3406) for job 33.
N [10/Feb/2005:14:54:09 -0500] [Job 33] : Print file accepted - job ID 59.
I [10/Feb/2005:14:54:18 -0500] Adding start banner page "none" to job 34.
I [10/Feb/2005:14:54:18 -0500] Adding end banner page "none" to job 34.
I [10/Feb/2005:14:54:18 -0500] Job 34 queued on 'lexc510n' by 'root'.
I [10/Feb/2005:14:54:18 -0500] Started filter /usr/lib/cups/filter/pstops (PID 3408) for job 34.
I [10/Feb/2005:14:54:18 -0500] Started backend /usr/lib/cups/backend/ipp (PID 3409) for job 34.
N [10/Feb/2005:14:54:24 -0500] [Job 34] : Print file accepted - job ID 60.

Again, nothing comes out of the printer.

I also tried printing from gpdf in case the problem was specific to
Firefox, but still no go.  At this point I have no idea how to
troubleshoot this any further... help please!

Mark.





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