Queue is disabled, paused

Dane Miller sysadmin-nntp at olneyfriends.org
Thu Jan 13 05:52:57 PST 2005


Hello all,

This continues to be a problem for me.  I haven't received any advice yet, but was hoping 
the issue simply got overlooked.  If this is not a CUPS problem, please tell me and I'll 
stop bugging the list about it....

Dane

Dane Miller wrote:
> Problem happened again today and I noticed the following line in 
> syslog.  This was generated by the printer:
> Dec 14 09:43:34 library_printer.ofs  printer: connection with 
> 10.56.28.5.46520 aborted due to idle timeout
> 
> At the same time, my cups server (10.56.28.5) generated this in error_log:
> E [09:43:34] [Job 1199] Unable to send print file to printer: Connection 
> reset by peer
> E [09:43:34] PID 15705 stopped with status 1!
> 
> Is this a timeout problem?
> 
> Dane
> 
> 
> Dane Miller wrote:
> 
>> Hello,
>>
>> Frequently a CUPS queue stops on my Debian Sarge box and jobs pile up 
>> until the queue is enabled.  I sometimes must cancel the offending job 
>> to enable the queue, other times a simple 'enable' works, and the 
>> offending job prints.  I haven't found the pattern.  In every case the 
>> error_log reports "Unable to send print file to printer: Connection 
>> reset by peer".
>>
>> The printers are HP LaserJet 2100's. CUPS prints to them via 
>> socket://10.56.28.xx:9100.  I have tried "HP LaserJet Series CUPS 
>> v1.1" and "HP LaserJet 2100 Foomatic/pxlmono" configured via the web 
>> interface (aside, are these drivers, PPDs, filters, all of the above?).
>>
>> This topic has come up recently:
>> http://www.cups.org/newsgroups.php?s2400+gcups.general+Gcups+v2403
>> http://www.cups.org/newsgroups.php?s2490+gcups.general+Gcups+v2497
>>
>> Here are error logs with trimmed timestamps to fit email width.  I've 
>> also included links to the full debug level output.
>>
>> JOB 1122 - HP LaserJet 2100 Foomatic/pxlmono
>> http://olneyfriends.org/cupserrors/debug_error_log_job1122.txt (full 
>> debug output)
>> I [11:51:13] Adding start banner page "none" to job 1122.
>> I [11:51:13] Adding end banner page "none" to job 1122.
>> I [11:51:13] Job 1122 queued on 'classroom_lab' by 'auwimbam'.
>> I [11:51:14] Started filter /usr/lib/cups/filter/pstops (PID 10468) 
>> for job 1122.
>> I [11:51:14] Started filter /usr/lib/cups/filter/foomatic-rip (PID 
>> 10469) for job 1122.
>> I [11:51:14] Started backend /usr/lib/cups/backend/socket (PID 10470) 
>> for job 1122.
>> E [11:54:16] [Job 1122] Unable to send print file to printer: 
>> Connection reset by peer
>> E [11:54:16] PID 10470 stopped with status 1!
>> E [11:54:16] PID 10469 stopped with status 9!
>> I [11:54:16] Saving printers.conf...
>> D [11:54:16] StopJob: printer state is 5
>>
>> JOB 818 - HP LaserJet Series CUPS v1.1
>> http://olneyfriends.org/cupserrors/debug_job818_error_log.txt (full 
>> debug output)
>> I [08:43:30] Adding start banner page "none" to job 818.
>> I [08:43:30] Adding end banner page "none" to job 818.
>> I [08:43:30] Job 818 queued on 'small_lab' by 'aaron'.
>> I [08:43:30] Started filter /usr/lib/cups/filter/pstops (PID 14961) 
>> for job 818.
>> I [08:43:30] Started filter /usr/lib/cups/filter/pstoraster (PID 
>> 14962) for job 818.
>> I [08:43:30] Started filter /usr/lib/cups/filter/rastertohp (PID 
>> 14963) for job 818.
>> I [08:43:30] Started backend /usr/lib/cups/backend/socket (PID 14964) 
>> for job 818.
>> E [08:45:03] [Job 818] Unable to send print file to printer: 
>> Connection reset by peer
>> E [08:45:03] PID 14964 stopped with status 1!
>> I [08:45:03] Saving printers.conf...
>> D [08:45:03] StopJob: printer state is 5
>>
>> SERVER INFO
>> Debian Sarge, x86
>> IP: 10.56.28.5, Hostname: atlas
>> cupsys              1.1.20final+rc1-10
>> cupsys-bsd          1.1.20final+rc1-10
>> cupsys-client       1.1.20final+rc1-10
>> cupsys-pstoraster      <none>
>> foomatic-bin           <none>
>> foomatic-db            20041106-1
>> foomatic-db-engine     3.0.2-2
>> foomatic-db-gimp-print <none>
>> foomatic-db-hpijs      1.5-20041013-1
>> foomatic-filters       3.0.2-3
>> foomatic-filters-ppds  20041013-1
>>
>> PRINTER INFO
>> ladmin at atlas:~$ lpstat -v
>> device for classroom_lab: socket://10.56.28.47:9100
>> device for small_lab: socket://10.56.28.48:9100
>>
>>
>> I'm grateful for any help.
>>
>> Regards,
>> Dane
>>
>> -- 
>> Dane Miller
>> Technology Coordinator
>> Olney Friends School
>> Barnesville, Ohio




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