[cups.general] Printer queue gets closed when print file is

[Helge Blischke]

Antoine PICOLET wrote:
> 
> Hello,
> 
> I am currently using CUPS 1.1.19, on a Linux SuSE Linux Entreprise Server
> 8.0. I do use a lot of different printers, generally using lpd and socket
> backends.
> 
> I supppose that, when I send to print a file which will make a filter fail
> (typically, an OS/2 BMP - by the way, is this normal ?, or some PDF
> files), the job is removed by the scheduler, and gets an 'aborted' status,
> and the printer queue itself is left unchanged. However, in my case, the
> printer queue gets closed, and the job remains; as soon as I reopen the
> queue (by 'enable'), the job tries to print again and the queue
> immediately gets closed again. I have to remove the job before I can
> reopen the queue.
> Note that this does not happen with files in an unsupported format
> (application/msword...) since they are immediately refused by the server.
> 
> I know I am using an old version of CUPS. I tried version 1.1.23, and the
> problem does not seem to occur anymore, however it did not occur each time
> with 1.1.19, and,I cannot find it in the list of bugs corrected between
> 1.1.19 and 1.1.23. Has this behavior been specifically corrected ? Does
> anyone have seen this kind of problem (in any version of CUPS), or know
> what kind of misconfiguration might be causing it ?
> 
> Thank you in advance .
> 
> Antoine

You should look into the error_log and see which filter(s)/backend(s)
are
said to have exited with a status > 0.

Helge

-- 
Helge Blischke
Softwareentwicklung
SRZ Berlin | Firmengruppe besscom
http://www.srz.de