[cups.bugs] [HIGH] STR #1322: Disappearing Jobs from XP clients to Mac server

Andrew Torres torres115 at hotmail.com
Mon Oct 17 13:12:01 PDT 2005


[STR New]

I am a home user with a recently purchased Mac G5 running OS X 10.4.2, and
2 PC Laptops running XP sp2.  I have successfully configured an HP
Photosmart 1315 to run off the Mac via USB.

My problem is in sending print jobs from both windows laptops.  The laptop
printers are configured using Bonjour, and log files show the Mac is
receiving the print jobs into the queue:

I [17/Oct/2005:13:46:25 +0100] Adding start banner page "none" to job 29.
I [17/Oct/2005:13:46:25 +0100] Adding end banner page "none" to job 29.
I [17/Oct/2005:13:46:25 +0100] Job 29 queued on 'photosmart_1315' by
'anscan'.

However the print job simply disappears.  I have tried adding a banner via
CUPS, in which case the banner prints but the job does not.  This seems to
occur regardless of the source application.   I can also confirm the jobs
appear in the completed jobs list, with appropriate description and file
size, though I never see them in the active jobs list.  Furthermore
stopping the printer temporarily to "trap" the jobs does not work; they
still appear immediately in the completed jobs list.

Lastly I note that when I add the CUPS banner I get additional log details
telling me the Mac PrintJobMgr has been accessed.  No such log details
appear if the banner is not set:

I [17/Oct/2005:13:48:38 +0100] Adding start banner page "standard" to job
30.
I [17/Oct/2005:13:48:39 +0100] Adding end banner page "none" to job 30.
I [17/Oct/2005:13:48:39 +0100] Job 30 queued on 'photosmart_1315' by
'anscan'.
I [17/Oct/2005:13:48:39 +0100] Started filter
/usr/libexec/cups/filter/pstopdffilter (PID 411) for job 30.
I [17/Oct/2005:13:48:39 +0100] Started filter
/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr
(PID 412) for job 30.
 
Any guidance appreciated!

Link: http://www.cups.org/str.php?L1322
Version: 1.1.23





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