Help with problem diagnosis please?

Alan Lord lord_alan at dsl.pipex.com
Thu Dec 14 09:29:55 PST 2006


Hi,

I have recently installed CUPS 1.2.7 and have configured my printer (A Konica Minolta magicolor 2530DL). CUPS autodetected the printer on the LAN and, using the suggested settings, the installation went without a hitch.... Until I try to print anything.

I have configured the printer in cups either as the printer manual suggests: Configuring it manually, using the socket/hpjetdirect interface. Or as CUPs wants to do it: It auto-detects the printer, suggests this is the one I want to add and I just tell it where the PPD is. This sets it up for IPP. The driver is the latest version from the KM web site and I have updated the printer's firmware to the latest version.

Now, when I try to get it to print anything, it doesn't work. No apparent errors show up in the error_log. I have set the log_level at debug2.

When the printer is configured using the socket i/f the job itself is stopped as soon as it starts. When I try and restart it and it just goes back to being stopped (No errors anywhere though).

When the printer is setup using the ipp i/f, the printer stops! Same issue as above; start the printer, re-submit the job, the printer stops again!


Please could someone suggest how to diagnose this problem? With no error messages I can't really move forward. The printer works from a M$oft machine connected to the same LAN BTW.

Thanks

Alan




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