[cups.general] trouble printing many PDFs

[Paul Ortman]

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Jim Gottlieb wrote:
> The biggest problem we have is with PDFs. I'd say that close to 20%
> of the PDFs we try printing just won't print.
> 
> The logs show the job went through, and the data light on the printer
> flashes for several seconds, but then it stops flashing and nothing
> ever prints.

This sounds very familiar to a problem I'm having where jobs coming from
OSX Tiger boxes (using Preview or Safari) caused a printer error and
were dropped by the printer.  See
http://www.cups.org/newsgroups.php?gcups.general+v:23748 for the thread
in the mailing list.

> We have the same results whether it's being printed from Preview 
> under OS X or acroread under Solaris, and it doesn't matter whether
> we try printing to our Ricoh or HP printer, so that would seem to
> leave only CUPS.

My problem shows up thus far only on a older HP 4000 printer using the
PS driver.  If I send the same job to the HP 5100 in the same office, it
seems to print fine.  I've not yet seen anything like this problem on
our much higher volume HP 4250.

> Any ideas?

See the above thread for the help Helge gave me to look into the problem.

- --
Paul Ortman

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