CUPS test pages print, nothing else prints

kalvenes at tecom.cox.smu.edu kalvenes at tecom.cox.smu.edu
Mon Feb 27 14:19:59 PST 2006


I set up an Epson Stylus CX3810 multi-function printer with a downloaded PPD file from the manufacturer (the original PPD file was named ekscx3700.ppd).

The setup procedure worked just fine in YaST (the configuration program for SuSE Linux 9.3) and I could print the test page correctly. I have ESP Ghostscript 8.15.0 (2004-09-22) and CUPS 1.1.23-7.

Then, I tried to print from Netscape, Mozilla, etc., but no job was sent to the printer. The printer queue was empty.

Next, I set up the printer in KDEPrinter with the same result -- as one would expect (I can print the test page without problems, but no other application can successfully produce any output to the printer).

Then, I tried to send a file to the printer using the command line:

lpr -PSCX <filename>.ps produced an ASCII text page with the PS file
lp -PSCX <filename>.ps produced the error message

   lp: unable to print file: client-error-bad-request

I examined the CUPS log file and extracted what I think is the relevant section (at the bottom of this message). The only thing I can detect is a reference to the printer laserjet1320series, which I also have installed as a USB printer (the laserjet printer works in all applications).

Any help would be greatly appreciated.

-- Joakim


D [27/Feb/2006:15:54:53 -0600] AcceptClient: 5 from localhost:631.
D [27/Feb/2006:15:54:53 -0600] ReadClient: 5 POST / HTTP/1.1
D [27/Feb/2006:15:54:53 -0600] ProcessIPPRequest: 5 status_code=1
D [27/Feb/2006:15:54:53 -0600] ReadClient: 5 POST / HTTP/1.1
D [27/Feb/2006:15:54:53 -0600] ProcessIPPRequest: 5 status_code=1
D [27/Feb/2006:15:54:54 -0600] ReadClient: 5 POST / HTTP/1.1
D [27/Feb/2006:15:54:54 -0600] ProcessIPPRequest: 5 status_code=0
D [27/Feb/2006:15:54:54 -0600] CloseClient: 5
D [27/Feb/2006:15:54:54 -0600] AcceptClient: 5 from localhost:631.
D [27/Feb/2006:15:54:54 -0600] ReadClient: 5 POST /printers/laserjet1320series HTTP/1.1
E [27/Feb/2006:15:54:54 -0600] print_job: bad page-ranges values 0-0.
D [27/Feb/2006:15:54:54 -0600] Sending error: client-error-bad-request
D [27/Feb/2006:15:54:54 -0600] ProcessIPPRequest: 5 status_code=400
D [27/Feb/2006:15:54:54 -0600] CloseClient: 5




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