"Failed allocation of pMonoData in PrintPage"?

[Helge Blischke]

Devin LaSalle wrote:
> 
> System configuration:
> Red Hat Enterprise Linux 4 (kernel 2.6.9-5)
> cups-1.1.22-0
> HP4550n connected to network switch via JetDirect
> 
> Problem:
> All print jobs sent to the HP4550n abort.  I am not sure how to interpret cups-error-log entries below for troubleshooting, and would appreciate any helpful suggestions ... thank you!
> 
> Entries from cups-error-log (in debug level) starting from point where things appear to start going wrong:
> =====
> D [23/Jan/2006:16:28:07 -0500] [Job 28] <<<<<<<<<<<<<<<<<<<<<< ERROR >>>>>>>>>>>>>>>>>>>>>>>
> D [23/Jan/2006:16:28:07 -0500] [Job 28]
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Error: Failed allocation of pMonoData in PrintPage
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Error: /VMerror in --.outputpage--
> D [23/Jan/2006:16:28:07 -0500] [Job 28] VM status: 0 578094 1903768
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Current allocation mode is local
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Last OS error: 29
> D [23/Jan/2006:16:28:07 -0500] [Job 28] GNU Ghostscript 7.07: Unrecoverable error, exit code 1
> D [23/Jan/2006:16:28:07 -0500] [Job 28] renderer return value: 1
> D [23/Jan/2006:16:28:07 -0500] [Job 28] renderer received signal: 1
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Process dying with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Possible error on renderer command line or PostScript error. Check options.
> D [23/Jan/2006:16:28:07 -0500] [Job 28] tail process done writing data to STDOUT
> D [23/Jan/2006:16:28:07 -0500] [Job 28] KID4 finished
> D [23/Jan/2006:16:28:07 -0500] [Job 28] KID3 exited with status 3
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Renderer exit stat: 3
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Renderer process finished
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Killing process 4001 (KID3)
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Process dying with "Error closing renderer", exit stat: 3
> D [23/Jan/2006:16:28:07 -0500] [Job 28] Error closing renderer
> E [23/Jan/2006:16:28:07 -0500] PID 3997 stopped with status 3!
> D [23/Jan/2006:16:28:07 -0500] UpdateJob: job 28, file 0 is complete.
> D [23/Jan/2006:16:28:07 -0500] CancelJob: id = 28
> D [23/Jan/2006:16:28:07 -0500] StopJob: id = 28, force = 0
> D [23/Jan/2006:16:28:07 -0500] StopJob: printer state is 3
> D [23/Jan/2006:16:28:50 -0500] CloseClient: 12
> D [23/Jan/2006:16:28:51 -0500] AcceptClient: 11 from localhost:631.
> D [23/Jan/2006:16:28:51 -0500] ReadClient: 11 POST /printers/hp4550n HTTP/1.1
> D [23/Jan/2006:16:28:51 -0500] ProcessIPPRequest: 11 status_code=0
> D [23/Jan/2006:16:28:59 -0500] CloseClient: 5
> D [23/Jan/2006:16:28:59 -0500] CloseClient: 6
> D [23/Jan/2006:16:29:50 -0500] CloseClient: 11
> D [23/Jan/2006:16:33:07 -0500] Closing client 9 after 300 seconds of inactivity...
> D [23/Jan/2006:16:33:07 -0500] CloseClient: 9
> D [23/Jan/2006:17:08:18 -0500] AcceptClient: 5 from localhost:631.
> D [23/Jan/2006:17:08:18 -0500] ReadClient: 5 GET /favicon.ico HTTP/1.1
> D [23/Jan/2006:17:08:18 -0500] SendError: 5 code=404 (Not Found)
> D [23/Jan/2006:17:08:18 -0500] CloseClient: 5
> D [23/Jan/2006:17:08:21 -0500] AcceptClient: 5 from localhost:631.
> D [23/Jan/2006:17:08:21 -0500] ReadClient: 5 GET /sam.html HTTP/1.1
> D [23/Jan/2006:17:08:21 -0500] SendFile: 5 file=6
> D [23/Jan/2006:17:08:21 -0500] ReadClient: 5 GET /favicon.ico HTTP/1.1
> D [23/Jan/2006:17:08:21 -0500] SendError: 5 code=404 (Not Found)
> D [23/Jan/2006:17:08:21 -0500] CloseClient: 5
> =====

I'd suggest first to try the vendor supplied PPD, as this printer is - AFAIK - a native
PostScript printer.

Helge

-- 
Helge Blischke
Softwareentwicklung
SRZ Berlin | Firmengruppe besscom
http://www.srz.de