xref error when trying to print PDF

[Kurt Pfeifle]

Derrick <dstensrud at gmail.com> wrote (Monday 17 July 2006 15:28):

> Hello all,
> My company prints pdf files to a cups printer

Which version of CUPS? Which OS?

> using hpnpf as a cups backend.  I keep getting the error 
> "PDF file is damaged - attempting to reconstruct xref table" in 
> the cups log.  

Does it *print*? Or is this error message part of a print failure for 
the file?

Does this happen to all PDF files or only some?

> If I stop and start the 
> printer it works fine, no problem.

Does this mean stopping/starting the printer makes the PDF print,
until the next appearance of this error?

> The pdf file isn't damaged.  

How did you verify?

> I'm really at a loss on this one.  
> Thanks in advance.
> 
> Here is the complete debug output of a failed job.

[....]
> D [11/Jul/2006:14:49:44 -0500] [Job 1310] pdftops - opened PPD file "/etc/cups/ppd/hp8000.ppd"...
> D [11/Jul/2006:14:49:44 -0500] [Job 1310] pdftops - level = 2, width = 612, length = 792
> E [11/Jul/2006:14:49:44 -0500] [Job 1310] (0) PDF file is damaged - attempting to reconstruct xref
> table... D [11/Jul/2006:14:49:44 -0500] [Job 1310] Page = 612x792; 18,14 to 594,778

This error message is emitted by the pdftops filter. Can you
make the PDF available for closer investigation?

Cheers,
Kurt