xref error when trying to print PDF

[Derrick]

> Derrick <dstensrud at gmail.com> wrote (Monday 17 July 2006 15:28):
>
> > Hello all,
> > My company prints pdf files to a cups printer
>
> Which version of CUPS? Which OS?
>
> > using hpnpf as a cups backend.  I keep getting the error
> > "PDF file is damaged - attempting to reconstruct xref table" in
> > the cups log.
>
> Does it *print*? Or is this error message part of a print failure for
> the file?
>
> Does this happen to all PDF files or only some?
>
> > If I stop and start the
> > printer it works fine, no problem.
>
> Does this mean stopping/starting the printer makes the PDF print,
> until the next appearance of this error?
>
> > The pdf file isn't damaged.
>
> How did you verify?
>
> > I'm really at a loss on this one.
> > Thanks in advance.
> >
> > Here is the complete debug output of a failed job.
>
> [....]
> > D [11/Jul/2006:14:49:44 -0500] [Job 1310] pdftops - opened PPD file "/etc/cups/ppd/hp8000.ppd"...
> > D [11/Jul/2006:14:49:44 -0500] [Job 1310] pdftops - level = 2, width = 612, length = 792
> > E [11/Jul/2006:14:49:44 -0500] [Job 1310] (0) PDF file is damaged - attempting to reconstruct xref
> > table... D [11/Jul/2006:14:49:44 -0500] [Job 1310] Page = 612x792; 18,14 to 594,778
>
> This error message is emitted by the pdftops filter. Can you
> make the PDF available for closer investigation?
>
> Cheers,
> Kurt
>

Which version of CUPS? Which OS?

>>cups-1.1.23 Gentoo - Kernel 2.6.13

Does it *print*? Or is this error message part of a print failure for
the file?

>>It doesn't print unless I stop and start the printer in the cups web interface.

Does this happen to all PDF files or only some?

>>Only some.

Does this mean stopping/starting the printer makes the PDF print,
until the next appearance of this error?

>>Yes.

> > The pdf file isn't damaged.
How did you verify?

>> I opened the pdf in acroread for linux and printed it and it worked.

This error message is emitted by the pdftops filter. Can you
make the PDF available for closer investigation?

I can't make the PDF available because it is financial data from our accounting department.