Why Are Some Users' Jobs Always Held Pending?

[Brian White]

Still fighting with this...  Anybody have any ideas?

Brian White wrote:
>> If you set "LogLevel debug" on the server -- do you see any
>> suspicious job-option set? Like "job-hold-until=indefinite"?
> 
> 
> That helps.  It seems that those computers that have the correct driver
> installed via Samba are the ones having the problem.  Their print
> requests appear as "application/postscript" while the other (working)
> ones appear as "application/vnd.cups-raw".
> 
> There was a bug in "cupsaddsmb" that was greating driver "ppd" files
> with all cr/lf characters removed.  That bug has been fixed (see my
> other news post).
> 
> Here is a job that gets held pending...
> 
> D [20/Jun/2006:13:16:45 -0400] AcceptClient: 5 from
> titan.ott.precidia.com:631.
> D [20/Jun/2006:13:16:45 -0400] ReadClient: 5 POST /printers/Doyle HTTP/1.1
> D [20/Jun/2006:13:16:45 -0400] ProcessIPPRequest: 5 status_code=1
> D [20/Jun/2006:13:16:45 -0400] ReadClient: 5 POST /printers/Doyle HTTP/1.1
> D [20/Jun/2006:13:16:45 -0400] print_job: request file type is
> application/postscript.
> D [20/Jun/2006:13:16:45 -0400] CancelJob: id = 778
> D [20/Jun/2006:13:16:45 -0400] check_quotas: requesting-user-name =
> 'bcwhite'
> D [20/Jun/2006:13:16:45 -0400] print_job: requesting-user-name = 'bcwhite'
> D [20/Jun/2006:13:16:45 -0400] SetJobHoldUntil(1278,
> "no-hold<0A>%!PS-Adobe-3.0")
> D [20/Jun/2006:13:16:45 -0400] SetJobHoldUntil: hold_until = 0
> D [20/Jun/2006:13:16:45 -0400] Adding default job-sheets values
> "none,none"...
> I [20/Jun/2006:13:16:45 -0400] Adding start banner page "none" to job 1278.
> I [20/Jun/2006:13:16:45 -0400] Adding end banner page "none" to job 1278.
> I [20/Jun/2006:13:16:45 -0400] Job 1278 queued on 'Doyle' by 'bcwhite'.
> D [20/Jun/2006:13:16:45 -0400] Job 1278 hold_until = 0
> D [20/Jun/2006:13:16:45 -0400] ProcessIPPRequest: 5 status_code=0
> D [20/Jun/2006:13:16:45 -0400] ReadClient: 5 POST /printers/Doyle HTTP/1.1
> D [20/Jun/2006:13:16:45 -0400] ProcessIPPRequest: 5 status_code=1
> D [20/Jun/2006:13:16:45 -0400] ReadClient: 5 POST /printers/Doyle HTTP/1.1
> D [20/Jun/2006:13:16:45 -0400] ProcessIPPRequest: 5 status_code=1
> D [20/Jun/2006:13:16:45 -0400] CloseClient: 5
> 
> It says "no-hold" and "hold_until = 0" and yet still gets held.  In
> contrast, one that prints immediately looks like this:
> 
> D [20/Jun/2006:13:04:51 -0400] AcceptClient: 8 from
> titan.ott.precidia.com:631.
> D [20/Jun/2006:13:04:51 -0400] ReadClient: 8 POST /printers/Doyle HTTP/1.1
> D [20/Jun/2006:13:04:51 -0400] ProcessIPPRequest: 8 status_code=1
> D [20/Jun/2006:13:04:51 -0400] ReadClient: 8 POST /printers/Doyle HTTP/1.1
> D [20/Jun/2006:13:04:51 -0400] print_job: request file type is
> application/vnd.cups-raw.
> D [20/Jun/2006:13:04:51 -0400] CancelJob: id = 776
> D [20/Jun/2006:13:04:51 -0400] check_quotas: requesting-user-name =
> 'fschafer'
> D [20/Jun/2006:13:04:51 -0400] print_job: requesting-user-name = 'fschafer'
> D [20/Jun/2006:13:04:51 -0400] Adding default job-sheets values
> "none,none"...
> I [20/Jun/2006:13:04:51 -0400] Adding start banner page "none" to job 1276.
> I [20/Jun/2006:13:04:51 -0400] Adding end banner page "none" to job 1276.
> I [20/Jun/2006:13:04:51 -0400] Job 1276 queued on 'Doyle' by 'fschafer'.
> D [20/Jun/2006:13:04:51 -0400] Job 1276 hold_until = 0
> D [20/Jun/2006:13:04:51 -0400] StartJob(1276, 0x80b8b50)
> D [20/Jun/2006:13:04:51 -0400] StartJob() id = 1276, file = 0/1
> D [20/Jun/2006:13:04:51 -0400] job-sheets=none,none
> D [20/Jun/2006:13:04:51 -0400] banner_page = 0
> D [20/Jun/2006:13:04:51 -0400] StartJob: argv =
> "Doyle","1276","fschafer","smbprn.00000077 All Journal
> Entries","1","","/var/spool/cups/d01276-001"
> D [20/Jun/2006:13:04:51 -0400] StartJob:
> envp[0]="PATH=/usr/lib/cups/filter:/bin:/usr/bin"
> D [20/Jun/2006:13:04:51 -0400] StartJob: envp[1]="SOFTWARE=CUPS/1.1"
> D [20/Jun/2006:13:04:51 -0400] StartJob: envp[2]="USER=root"
> [...]
> 
> I guess the question here is:  Why do the postscript jobs get held?
> 
> Thanks!

                                           Brian
                                  ( bcwhite at precidia.com )

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