Printing problem in konqueror

[pipitas]

Dizzy wrote:

> Hello
> 
> I am using gentoo/amd64 and cups/konqueror for a while now (used kde
> 3.4.x, 3.5.x now), used many cups versions (whatever gentoo installed as
> stable for cups in the last 2 years). I also used more than one type of
> printer, the one that I have now is an external Xerox Phaser 3450 which
> even provides .ppd drivers (I have used those for cups).
> 
> Generally printing works very well, except so far one thing, from
> konqueror. Considering that only from konqueror it fails I tried to ask
> some kde folks about it but they don't have any idea and it seems that at
> least it's cups that has some kind of error. I would need more information
> how to debug this error and find out the source of the problem.
> 
> When I try to print a page (any page) from konqueror, the job is put into
> the kde printing system, then shortly it says there "Error" and the
> printer is stopped (as shown by CUPS, I have to start it from it's web
> interface). Enabling LogLevel debug in cups prints out something like this
> when that's happening:
> E [12/Jan/2007:14:00:35 +0200] PID 8637 (/usr/libexec/cups/backend/http)
> stopped with status 1!
> D [12/Jan/2007:14:00:35 +0200] [Job 10] File 0 is complete.
> I [12/Jan/2007:14:00:35 +0200] [Job 10] Backend returned status 1 (failed)
> 
> I noticed the postcript file it tries to send it's in the cups spool
> directory, maybe it's something to do with the ps files that konqueror
> generates (ie %%Creator: KDE 3.5.5 HTML Library) ? How can I debug it ?


There are some known quirks and bugs with printing from Konqueror
(i.e. long lines in between of <pre> tags make Konqui scale the 
page down to accomodate the complete line into the page width, and
it doesn't care about potentially scaling down to miniscule font
sizes,....), but *sometimes* it achieves better output than other
browsers.

But that you can't print at all must be a local problem in your 
installation....

Can you "Print to File (PostScript)" from Konqueror? If so, the 
resultis produced without any CUPS interference. If that works:

Can you "Print to File (PDF)" from Konqueror? If so, the result 
is also produced without any CUPS interference, but your local 
Ghostscript installation will be used to convert PS->PDF. If that
fails, there must be a problem with your Ghostscript.

This should help narrow down your problem (which, in *any* case
isn't a CUPS problem).