unable to manage jobs

Amy Tanner amy.tanner at netaspx.com
Thu Jun 14 10:42:26 PDT 2007


> I have a pretty simple cupsd.conf which requires no authentication.  I can manage printers fine but when I attempt to cancel or hold a job, I get:
>
> client-error-forbidden
>
> The cups error_log shows this:
>
> E [14/Jun/2007:12:30:06 -0500] hold_job: "" not authorized to hold job id 530 owned by "u0v6js00"!
>
>
> I can send the entire cupsd.conf if it would be more helpful, but here are what I think are the applicable sections:
>
> <Location />
> Order Allow,Deny
> Allow From All
> </Location>
>
> <Location /jobs>
> #AuthType Basic
> #AuthClass User
> </Location>
>
> Cups is running as user lp, group lp and the files in /var/spool/cups are 600 owned by lp.lp.
>
> The same cupsd.conf worked fine on debian, running same version of cups:
> cups-1.1.23-40.6.  Our new server is SLES (SuSE) 10 and is giving us these errors.
>
> I would appreciate any ideas.  Thanks!


I should have mentioned, the errors occur when we are trying to manage jobs through the web interface.  Thanks.




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