Okidata ml490

Mark Salvo msalvo at oda.state.or.us
Fri Jun 29 11:30:58 PDT 2007


> I can't seem to get our Okidata ML490_USB to print from our MacBook. I installed the cups-1.2.11 cd installer for the Mac OS X.
>
> In the Web admin, I added the Okidata ML490 24pin printer driver. I set the options to 180dpi and letter size paper. When I try to print it acts like it is going to print, but never does. In the Web admin >> printers, it is printing page 1, 0% complete..." I tried deleting and adding the printer again. I looked at the logs, but I'm not seeing anything that sticks out. Any ideas to point me in the right direction?
>
> Thank you,
>
> Mark

**************************************************************

> Here is a copy of the error log. The machine is a MacBook on Mac OS X 10.4.9.
>
> error_log:
>
>   Description:	Printer error log
>   Size:	428.65 KB
>   Last Modified:	6/29/07 10:46 AM
>   Location:	/var/log/cups/error_log
>   Recent Contents:	...
> D [07/Jun/2007:17:14:24 -0700] cupsdProcessIPPRequest: 20 status_code=0 (successful-ok)
> D [07/Jun/2007:17:14:24 -0700] cupsdReadClient: 20 POST / HTTP/1.1
> D [07/Jun/2007:17:14:24 -0700] cupsdAuthorize: No authentication data provided.
> D [07/Jun/2007:17:14:24 -0700] CUPS-Get-Classes
> D [07/Jun/2007:17:14:24 -0700] cupsdProcessIPPRequest: 20 status_code=0 (successful-ok)
> D [07/Jun/2007:17:14:24 -0700] cupsdReadClient: 20 POST / HTTP/1.1
> D [07/Jun/2007:17:14:24 -0700] cupsdAuthorize: No authentication data provided.
> D [07/Jun/2007:17:14:24 -0700] Get-Jobs ipp://localhost/jobs
> D [07/Jun/2007:17:14:24 -0700] cupsdProcessIPPRequest: 20 status_code=0 (successful-ok)
> D [07/Jun/2007:17:14:28 -0700] cupsdCloseClient: 20
> I [07/Jun/2007:17:14:36 -0700] Scheduler shutting down normally.
> I [07/Jun/2007:17:14:36 -0700] Saving remote.cache...
> D [07/Jun/2007:17:14:36 -0700] notify_post("com.apple.printerListChange") last
> D [07/Jun/2007:17:14:36 -0700] Discarding unused printer-state-changed event...
> I [07/Jun/2007:17:14:36 -0700] Saving job cache file "/private/var/spool/cups/cache/job.cache"...
> D [07/Jun/2007:17:14:36 -0700] Creating launchd keepalive file "/private/var/spool/cups/cache/org.cups.cupsd"...
> I [07/Jun/2007:17:15:00 -0700] Listening to ::1:631 (IPv6)
> I [07/Jun/2007:17:15:00 -0700] Listening to 127.0.0.1:631 (IPv4)
> I [07/Jun/2007:17:15:00 -0700] Listening to /private/var/run/cupsd (Domain)
> I [07/Jun/2007:17:15:00 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
> I [07/Jun/2007:17:15:00 -0700] Using default TempDir of /private/var/spool/cups/tmp...
> I [07/Jun/2007:17:15:00 -0700] Cleaning out old temporary files in "/private/var/spool/cups/tmp"...
> I [07/Jun/2007:17:15:00 -0700] Configured for up to 100 clients.
> I [07/Jun/2007:17:15:00 -0700] Allowing up to 100 client connections per host.
> I [07/Jun/2007:17:15:00 -0700] Using policy "default" as the default!
> I [07/Jun/2007:17:15:00 -0700] Full reload is required.
> I [07/Jun/2007:17:15:00 -0700] Loaded MIME database from '/private/etc/cups': 49 types, 50 filters...
> I [07/Jun/2007:17:15:00 -0700] Loading job cache file "/private/var/spool/cups/cache/job.cache"...
> I [07/Jun/2007:17:15:00 -0700] Full reload complete.
> I [07/Jun/2007:17:15:00 -0700] Listening to ::1:631 on fd 4...
> I [07/Jun/2007:17:15:00 -0700] Listening to 127.0.0.1:631 on fd 6...
> I [07/Jun/2007:17:15:00 -0700] Listening to /private/var/run/cupsd on fd 7...
> I [07/Jun/2007:17:15:00 -0700] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 66) for job 26.
> I [07/Jun/2007:17:15:00 -0700] Started filter /usr/libexec/cups/filter/rastertoepson (PID 67) for job 26.
> I [07/Jun/2007:17:15:00 -0700] Started backend /usr/libexec/cups/backend/usb (PID 68) for job 26.
> I [29/Jun/2007:09:36:41 -0700] Scheduler shutting down normally.
> I [29/Jun/2007:09:36:41 -0700] Saving remote.cache...
> I [29/Jun/2007:09:36:41 -0700] Saving job cache file "/private/var/spool/cups/cache/job.cache"...
> I [29/Jun/2007:09:51:19 -0700] Listening to ::1:631 (IPv6)
> I [29/Jun/2007:09:51:19 -0700] Listening to 127.0.0.1:631 (IPv4)
> I [29/Jun/2007:09:51:19 -0700] Listening to /private/var/run/cupsd (Domain)
> I [29/Jun/2007:09:51:19 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
> I [29/Jun/2007:09:51:19 -0700] Using default TempDir of /private/var/spool/cups/tmp...
> I [29/Jun/2007:09:51:19 -0700] Cleaning out old temporary files in "/private/var/spool/cups/tmp"...
> I [29/Jun/2007:09:51:19 -0700] Configured for up to 100 clients.
> I [29/Jun/2007:09:51:19 -0700] Allowing up to 100 client connections per host.
> I [29/Jun/2007:09:51:19 -0700] Using policy "default" as the default!
> I [29/Jun/2007:09:51:19 -0700] Full reload is required.
> I [29/Jun/2007:09:51:19 -0700] Loaded MIME database from '/private/etc/cups': 49 types, 50 filters...
> I [29/Jun/2007:09:51:19 -0700] Loading job cache file "/private/var/spool/cups/cache/job.cache"...
> I [29/Jun/2007:09:51:19 -0700] Full reload complete.
> I [29/Jun/2007:09:51:19 -0700] Listening to ::1:631 on fd 4...
> I [29/Jun/2007:09:51:19 -0700] Listening to 127.0.0.1:631 on fd 6...
> I [29/Jun/2007:09:51:19 -0700] Listening to /private/var/run/cupsd on fd 7...
> I [29/Jun/2007:09:51:19 -0700] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 292) for job 26.
> I [29/Jun/2007:09:51:19 -0700] Started filter /usr/libexec/cups/filter/rastertoepson (PID 293) for job 26.
> I [29/Jun/2007:09:51:19 -0700] Started backend /usr/libexec/cups/backend/usb (PID 294) for job 26.
> I [29/Jun/2007:09:51:25 -0700] Adding start banner page "none" to job 27.
> I [29/Jun/2007:09:51:25 -0700] Adding end banner page "none" to job 27.
> I [29/Jun/2007:09:51:25 -0700] Job 27 queued on "OKI_DATA_CORP_ML490_USB" by "support".
> I [29/Jun/2007:10:46:07 -0700] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 299) for job 27.
> I [29/Jun/2007:10:46:07 -0700] Started filter /usr/libexec/cups/filter/rastertoepson (PID 300) for job 27.
> I [29/Jun/2007:10:46:07 -0700] Started backend /usr/libexec/cups/backend/usb (PID 301) for job 27.
> I [29/Jun/2007:10:46:07 -0700] Job 26 was canceled by "support".
>
>
>
******************************************************************

Another error log message. When I try to print a document it spools up to 20% and hangs. Any help would be appreciated.

Thank you,

Mark


error_log:

  Description:	Printer error log
  Size:	438.44 KB
  Last Modified:	6/29/07 11:28 AM
  Location:	/var/log/cups/error_log
  Recent Contents:	...
I [29/Jun/2007:11:19:21 -0700] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=419)
I [29/Jun/2007:11:19:22 -0700] commptr="?op=delete-printer&printer_name=OKI_DATA_CORP_ML490_USB&confirm=yes"
I [29/Jun/2007:11:19:22 -0700] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=420)
E [29/Jun/2007:11:19:22 -0700] CUPS-Delete-Printer: Unauthorized
I [29/Jun/2007:11:19:22 -0700] Printer "OKI_DATA_CORP_ML490_USB" deleted by "support".
I [29/Jun/2007:11:19:22 -0700] Saving printers.conf...
I [29/Jun/2007:11:19:34 -0700] commptr=""
I [29/Jun/2007:11:19:34 -0700] Started "/usr/libexec/cups/cgi-bin/printers.cgi" (pid=421)
I [29/Jun/2007:11:19:37 -0700] commptr=""
I [29/Jun/2007:11:19:37 -0700] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=422)
I [29/Jun/2007:11:19:37 -0700] commptr="1+0+26+requested-attributes=all"
I [29/Jun/2007:11:19:37 -0700] Started "/usr/libexec/cups/daemon/cups-deviced" (pid=423)
E [29/Jun/2007:11:19:37 -0700] [CGI] AppleTalk disabled in System Preferences
I [29/Jun/2007:11:19:40 -0700] commptr=""
I [29/Jun/2007:11:19:40 -0700] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=447)
I [29/Jun/2007:11:19:40 -0700] commptr="1+0+26+requested-attributes=all"
I [29/Jun/2007:11:19:40 -0700] Started "/usr/libexec/cups/daemon/cups-deviced" (pid=448)
E [29/Jun/2007:11:19:40 -0700] [CGI] AppleTalk disabled in System Preferences
I [29/Jun/2007:11:20:00 -0700] commptr=""
I [29/Jun/2007:11:20:00 -0700] Started "/usr/libexec/cups/cgi-bin/printers.cgi" (pid=472)
I [29/Jun/2007:11:20:41 -0700] commptr="1+0+26+requested-attributes=all"
I [29/Jun/2007:11:20:41 -0700] Started "/usr/libexec/cups/daemon/cups-deviced" (pid=479)
E [29/Jun/2007:11:20:41 -0700] [CGI] AppleTalk disabled in System Preferences
I [29/Jun/2007:11:22:58 -0700] commptr=""
I [29/Jun/2007:11:22:58 -0700] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=509)
I [29/Jun/2007:11:22:58 -0700] commptr="1+0+26+requested-attributes=all"
I [29/Jun/2007:11:22:58 -0700] Started "/usr/libexec/cups/daemon/cups-deviced" (pid=510)
E [29/Jun/2007:11:22:58 -0700] [CGI] AppleTalk disabled in System Preferences
I [29/Jun/2007:11:23:05 -0700] commptr="?op=add-printer&PRINTER_NAME=OKI_DATA_CORP_ML490_USB&PRINTER_LOCATION=Local+Printer&PRINTER_INFO=OKI+DATA+CORP+ML490&DEVICE_URI=usb://OKI%2520DATA%2520CORP/ML490?location=1d100000|OKI+DATA+CORP+ML490"
I [29/Jun/2007:11:23:05 -0700] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=534)
I [29/Jun/2007:11:23:05 -0700] commptr="list+1+0+requested-attributes=all%20ppd-make='OKI'"
I [29/Jun/2007:11:23:05 -0700] Started "/usr/libexec/cups/daemon/cups-driverd" (pid=535)
I [29/Jun/2007:11:23:12 -0700] commptr=""
I [29/Jun/2007:11:23:12 -0700] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=538)
E [29/Jun/2007:11:23:12 -0700] CUPS-Add-Modify-Printer: Unauthorized
I [29/Jun/2007:11:23:12 -0700] Setting OKI_DATA_CORP_ML490_USB device-uri to "usb://OKI%20DATA%20CORP/ML490?location=1d100000" (was "file:/dev/null".)
I [29/Jun/2007:11:23:12 -0700] Setting OKI_DATA_CORP_ML490_USB printer-is-accepting-jobs to 1 (was 0.)
I [29/Jun/2007:11:23:12 -0700] Setting OKI_DATA_CORP_ML490_USB printer-state to 3 (was 5.)
I [29/Jun/2007:11:23:12 -0700] Saving printers.conf...
I [29/Jun/2007:11:23:12 -0700] New printer "OKI_DATA_CORP_ML490_USB" added by "support".
I [29/Jun/2007:11:23:17 -0700] commptr="?OP=set-printer-options&PRINTER_NAME=OKI_DATA_CORP_ML490_USB"
I [29/Jun/2007:11:23:17 -0700] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=540)
I [29/Jun/2007:11:24:05 -0700] commptr=""
I [29/Jun/2007:11:24:05 -0700] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=541)
E [29/Jun/2007:11:24:05 -0700] CUPS-Add-Modify-Printer: Unauthorized
I [29/Jun/2007:11:24:05 -0700] Saving printers.conf...
I [29/Jun/2007:11:24:05 -0700] Printer "OKI_DATA_CORP_ML490_USB" modified by "support".
I [29/Jun/2007:11:24:08 -0700] commptr=""
I [29/Jun/2007:11:24:08 -0700] Started "/usr/libexec/cups/cgi-bin/classes.cgi" (pid=542)
I [29/Jun/2007:11:24:10 -0700] commptr=""
I [29/Jun/2007:11:24:10 -0700] Started "/usr/libexec/cups/cgi-bin/help.cgi" (pid=543)
I [29/Jun/2007:11:24:13 -0700] commptr=""
I [29/Jun/2007:11:24:13 -0700] Started "/usr/libexec/cups/cgi-bin/jobs.cgi" (pid=544)
I [29/Jun/2007:11:24:15 -0700] commptr=""
I [29/Jun/2007:11:24:15 -0700] Started "/usr/libexec/cups/cgi-bin/printers.cgi" (pid=545)
I [29/Jun/2007:11:24:30 -0700] Adding start banner page "none" to job 29.
I [29/Jun/2007:11:24:30 -0700] Adding end banner page "none" to job 29.
I [29/Jun/2007:11:24:30 -0700] Job 29 queued on "OKI_DATA_CORP_ML490_USB" by "support".
I [29/Jun/2007:11:24:30 -0700] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 546) for job 29.
I [29/Jun/2007:11:24:30 -0700] Started filter /usr/libexec/cups/filter/rastertoepson (PID 547) for job 29.
I [29/Jun/2007:11:24:30 -0700] Started backend /usr/libexec/cups/backend/usb (PID 548) for job 29.
I [29/Jun/2007:11:24:38 -0700] commptr=""
I [29/Jun/2007:11:24:38 -0700] Started "/usr/libexec/cups/cgi-bin/jobs.cgi" (pid=550)
I [29/Jun/2007:11:28:23 -0700] Job 29 was canceled by "support".







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