No print, Blank log page, Canon MP530 - Found the Problem

Tim O'Keeffe tjokeeffe at verizon.net
Wed May 9 18:36:55 PDT 2007


Found the following error message and a similar one for libtiff.so.3 in /var/log/cups/error_log:

D [09/May/2007:11:45:57 -0400] [Job 289] /usr/local/bin/cifmp500: error while loading shared libraries: libpng.so.3: cannot open shared object file: No such file or directory

Created the symbolic links libtiff.so.3 and libpng.so.3 and pointed them to the versions of those two libraries that are installed on my system ( libtiff.so.4.2.1 and libpng12.so.0 ). That fixed the problem. I am able to print to the Canon PIXMA MP530 now.



> Recently installed a Canon MP530 printer on my Ubuntu Edgy system. Installed the recommended driver - canonmp500.ppd and the cnijfilter-common files from rpms that I converted to deb files.
>
> I can install the printer and set the preferecnes for page size, etc without trouble. However, when I try to print a test page nothing prints even though the display in the CUPS web interface indicates that the job was processed and finished printing. If I check the CUPS Administration Page Log it is absolutely blank. The Error Log has entries in it, but I don't see anything there I recognize as being obviously connected to the problem I am encountering. I pasted an excerpt from the Error Log at the bottom of this post.
>
> I also cannot print to the Cannon from a command line or from an application.
>
> An Epson printer has been connected to the system for a long time and it works fine. The Epson is connected to the parallel port, the Canon is connected via USB. Other USB devices, dvd, an external hard drive and a camera all work like they are supposed to.
>
> When I first installed the Canon driver files I installed directly from the rpms, but then re-installed from the deb files when I could not print. I ran a comparison on pathnames, that contained the string 'Canon', that existed before and after installing the deb files and I do not think using the rpm install is the source of the trouble.
>
> Have tried several suggestions I saw in other posts dealing with similar problems, but to no avail yet. It does not matter if I am root or a normal user the behavior is the same.
>
> Any ideas?
>
>               EXCERPTS OF TYPICAL ERROR LOG ENTRIES
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> I [07/May/2007:21:45:03 -0400] Saving job cache file "/var/cache/cups/job.cache"...
> I [07/May/2007:21:45:03 -0400] Listening to 127.0.0.1:631 (IPv4)
> I [07/May/2007:21:45:03 -0400] Listening to /var/run/cups/cups.sock (Domain)
> I [07/May/2007:21:45:03 -0400] Loaded configuration file "/etc/cups/cupsd.conf"
> I [07/May/2007:21:45:03 -0400] Using default TempDir of /var/spool/cups/tmp...
> I [07/May/2007:21:45:03 -0400] Cleaning out old temporary files in "/var/spool/cups/tmp"...
> I [07/May/2007:21:45:03 -0400] Configured for up to 100 clients.
> I [07/May/2007:21:45:03 -0400] Allowing up to 100 client connections per host.
> I [07/May/2007:21:45:03 -0400] Using policy "default" as the default!
> I [07/May/2007:21:45:03 -0400] Full reload is required.
> I [07/May/2007:21:45:03 -0400] Loaded MIME database from '/etc/cups': 34 types, 39 filters...
> D [07/May/2007:21:45:03 -0400] Loading printer Canon_MP530_FAX_USB_2...
> D [07/May/2007:21:45:03 -0400] Loading printer Canon_MP530_USB_1...
> D [07/May/2007:21:45:03 -0400] Loading printer Stylus-800...
> D [07/May/2007:21:45:04 -0400] Loading printer Stylus-Color-800...
> D [07/May/2007:21:45:04 -0400] Loading printer Stylus-Color-800-(Gutenprint)...
> D [07/May/2007:21:45:04 -0400] Loading printer Stylus-Color-800_(Kubuntu_Gutenprint)...
> D [07/May/2007:21:45:04 -0400] Loading printer USB_Printer_1_with_status_readback_for_Canon_IJ...
> I [07/May/2007:21:45:04 -0400] Loading job cache file "/var/cache/cups/job.cache"...
> D [07/May/2007:21:45:04 -0400] Loading job 49 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 50 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 52 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 53 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 54 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 76 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 77 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 78 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 79 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 80 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 81 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 82 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 83 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 84 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 85 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 86 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 87 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 88 from cache...
> D [07/May/2007:21:45:04 -0400] Loading job 89 from cache...
> ...
> D [07/May/2007:21:45:04 -0400] Loading job 274 from cache...
> I [07/May/2007:21:45:04 -0400] Full reload complete.
> I [07/May/2007:21:45:04 -0400] Listening to 127.0.0.1:631 on fd 2...
> I [07/May/2007:21:45:04 -0400] Listening to /var/run/cups/cups.sock on fd 3...
> D [07/May/2007:21:45:04 -0400] cupsdAcceptClient: 6 from localhost (Domain)
> D [07/May/2007:21:45:04 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:04 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:04 -0400] CUPS-Get-Printers
> D [07/May/2007:21:45:04 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> D [07/May/2007:21:45:04 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:04 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:04 -0400] Get-Printer-Attributes ipp://localhost/printers/Canon_MP530_FAX_USB_2
> D [07/May/2007:21:45:04 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> D [07/May/2007:21:45:04 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:04 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:04 -0400] Get-Printer-Attributes ipp://localhost/printers/Canon_MP530_USB_1
> D [07/May/2007:21:45:04 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> D [07/May/2007:21:45:04 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:04 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:04 -0400] Get-Printer-Attributes ipp://localhost/printers/Stylus-800
> D [07/May/2007:21:45:04 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> D [07/May/2007:21:45:04 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:04 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:04 -0400] Get-Printer-Attributes ipp://localhost/printers/Stylus-Color-800
> D [07/May/2007:21:45:04 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> D [07/May/2007:21:45:04 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:04 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:04 -0400] Get-Printer-Attributes ipp://localhost/printers/Stylus-Color-800-(Gutenprint)
> D [07/May/2007:21:45:04 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> D [07/May/2007:21:45:04 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:04 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:04 -0400] Get-Printer-Attributes ipp://localhost/printers/Stylus-Color-800_(Kubuntu_Gutenprint)
> D [07/May/2007:21:45:04 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> D [07/May/2007:21:45:04 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:04 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:04 -0400] Get-Printer-Attributes ipp://localhost/printers/USB_Printer_1_with_status_readback_for_Canon_IJ
> D [07/May/2007:21:45:04 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> D [07/May/2007:21:45:09 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:09 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:09 -0400] CUPS-Get-Printers
> D [07/May/2007:21:45:09 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> D [07/May/2007:21:45:09 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:09 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:09 -0400] Get-Printer-Attributes ipp://localhost/printers/Canon_MP530_FAX_USB_2
> D [07/May/2007:21:45:09 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> D [07/May/2007:21:45:09 -0400] cupsdReadClient: 6 POST / HTTP/1.1
> D [07/May/2007:21:45:09 -0400] cupsdAuthorize: No authentication data provided.
> D [07/May/2007:21:45:09 -0400] Get-Printer-Attributes ipp://localhost/printers/Canon_MP530_USB_1
> D [07/May/2007:21:45:09 -0400] cupsdProcessIPPRequest: 6 status_code=0 (successful-ok)
> . . .
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