Failed to load the PPM image / Xerox Phaser 3122

Mon May 14 09:00:53 PDT 2007

stf wrote:

> Hello,
> 
> I am trying to install Xerox Phaser 3122 printer using the software I got
> from manufacturer. When I try to print the test page I am getting this
> error: "Failed to load the PPM image".
> 
> What does that mean??
> 
> Does anybody have any positive experience with CUPS and Xerox Phaser 3122
> (or similar)?
> 
> Thank you.
> 
> Debug log is below.
> 
> D [13/May/2007:22:56:07 +0200] print_job: requesting-user-name = 'root'
> I [13/May/2007:22:56:07 +0200] Adding start banner page "none" to job 9.
> I [13/May/2007:22:56:07 +0200] Adding end banner page "none" to job 9.
> I [13/May/2007:22:56:07 +0200] Job 9 queued on 'lp' by 'root'.
> D [13/May/2007:22:56:07 +0200] Job 9 hold_until = 0
> D [13/May/2007:22:56:07 +0200] StartJob(9, 0xf7a7c630)
> D [13/May/2007:22:56:07 +0200] StartJob() id = 9, file = 0/1
> D [13/May/2007:22:56:07 +0200] job-sheets=none,none
> D [13/May/2007:22:56:07 +0200] banner_page = 0
> D [13/May/2007:22:56:07 +0200] StartJob: argv =
> "lp","9","root","lppxum217","1","Collate","/var/spool/cups/d00009-001" D
> [13/May/2007:22:56:07 +0200] StartJob:
> envp[0]="PATH=/usr/lib/cups/filter:/bin:/usr/bin" D [13/May/2007:22:56:07
> +0200] StartJob: envp[1]="SOFTWARE=CUPS/1.1" D [13/May/2007:22:56:07
> +0200] StartJob: envp[2]="USER=root" D [13/May/2007:22:56:07 +0200]
> StartJob: envp[3]="CHARSET=utf-8" D [13/May/2007:22:56:07 +0200] StartJob:
> envp[4]="LANG=en_US" D [13/May/2007:22:56:07 +0200] StartJob:
> envp[5]="PPD=/etc/cups/ppd/lp.ppd" D [13/May/2007:22:56:07 +0200]
> StartJob: envp[6]="CUPS_SERVERROOT=/etc/cups" D [13/May/2007:22:56:07
> +0200] StartJob: envp[7]="RIP_MAX_CACHE=8m" D [13/May/2007:22:56:07 +0200]
> StartJob: envp[8]="TMPDIR=/var/spool/cups/tmp" D [13/May/2007:22:56:07
> +0200] StartJob: envp[9]="CONTENT_TYPE=application/postscript" D
> [13/May/2007:22:56:07 +0200] StartJob:
> envp[10]="DEVICE_URI=usb:/dev/usb/lp0" D [13/May/2007:22:56:07 +0200]
> StartJob: envp[11]="PRINTER=lp" D [13/May/2007:22:56:07 +0200] StartJob:
> envp[12]="CUPS_DATADIR=/usr/share/cups" D [13/May/2007:22:56:07 +0200]
> StartJob: envp[13]="CUPS_FONTPATH=/usr/share/cups/fonts" D
> [13/May/2007:22:56:07 +0200] StartJob: envp[14]="CUPS_SERVER=localhost" D
> [13/May/2007:22:56:07 +0200] StartJob: envp[15]="IPP_PORT=631" D
> [13/May/2007:22:56:07 +0200] StartJob: statusfds = [ 7 8 ] D
> [13/May/2007:22:56:07 +0200] StartJob: filterfds[1] = [ 9 -1 ] D
> [13/May/2007:22:56:07 +0200] StartJob: filter =
> "/usr/lib/cups/filter/pstops" D [13/May/2007:22:56:07 +0200] StartJob:
> filterfds[0] = [ 11 12 ] D [13/May/2007:22:56:07 +0200]
> start_process("/usr/lib/cups/filter/pstops", 0xfee7f6c0, 0xfee7ea30, 9,
> 12, 8) I [13/May/2007:22:56:07 +0200] Started filter
> /usr/lib/cups/filter/pstops (PID 4451) for job 9. D [13/May/2007:22:56:07
> +0200] StartJob: filter = "/usr/lib/cups/filter/ppmtospl2" D
> [13/May/2007:22:56:07 +0200] StartJob: filterfds[1] = [ 9 13 ] D
> [13/May/2007:22:56:07 +0200]
> start_process("/usr/lib/cups/filter/ppmtospl2", 0xfee7f6c0, 0xfee7ea30,
> 11, 13, 8) I [13/May/2007:22:56:07 +0200] Started filter
> /usr/lib/cups/filter/ppmtospl2 (PID 4452) for job 9. D
> [13/May/2007:22:56:07 +0200] StartJob: backend =
> "/usr/lib/cups/backend/usb" D [13/May/2007:22:56:07 +0200] StartJob:
> filterfds[0] = [ -1 11 ] D [13/May/2007:22:56:07 +0200]
> start_process("/usr/lib/cups/backend/usb", 0xfee7f6c0, 0xfee7ea30, 9, 11,
> 8) I [13/May/2007:22:56:07 +0200] Started backend
> /usr/lib/cups/backend/usb (PID 4453) for job 9. D [13/May/2007:22:56:07
> +0200] ProcessIPPRequest: 5 status_code=0 D [13/May/2007:22:56:07 +0200]
> AcceptClient: 8 from localhost:631. D [13/May/2007:22:56:07 +0200]
> ReadClient: 8 POST / HTTP/1.1 D [13/May/2007:22:56:07 +0200]
> ProcessIPPRequest: 8 status_code=1 D [13/May/2007:22:56:07 +0200]
> AcceptClient: 9 from localhost:631. D [13/May/2007:22:56:07 +0200]
> CloseClient: 5 D [13/May/2007:22:56:07 +0200] CloseClient: 8 D
> [13/May/2007:22:56:07 +0200] [Job 9] Page = 595x842; 12,12 to 582,830 D
> [13/May/2007:22:56:07 +0200] [Job 9] slowcollate=0, slowduplex=0,
> sloworder=0 D [13/May/2007:22:56:07 +0200] [Job 9] 0 %%BoundingBox: 0 0
> 612 792 D [13/May/2007:22:56:07 +0200] [Job 9] 0 %%Pages: 1 D
> [13/May/2007:22:56:07 +0200] [Job 9] 0 %%LanguageLevel: 1 D
> [13/May/2007:22:56:07 +0200] [Job 9] 0 %%DocumentData: Clean7Bit D
> [13/May/2007:22:56:07 +0200] [Job 9] 0 %%DocumentSuppliedResources:
> procset testprint/1.0 D [13/May/2007:22:56:07 +0200] [Job 9] 0
> %%DocumentNeededResources: font Helvetica Helvetica-Bold Times-Roman D
> [13/May/2007:22:56:07 +0200] [Job 9] 0 %%Creator: Rafael Barrero, Codehost
> Inc. D [13/May/2007:22:56:07 +0200] [Job 9] 0 %%CreationDate: May 11, 1999
> D [13/May/2007:22:56:07 +0200] [Job 9] 0 %%Title: Linux Test Page D
> [13/May/2007:22:56:07 +0200] [Job 9] 0 %%EndComments D
> [13/May/2007:22:56:07 +0200] [Job 9] 0 %%BeginProlog D
> [13/May/2007:22:56:07 +0200] [Job 9] 0 %%BeginResource procset testprint
> 1.1 0 D [13/May/2007:22:56:07 +0200] [Job 9] 0 %%EndResource D
> [13/May/2007:22:56:07 +0200] [Job 9] 0 %%EndProlog D [13/May/2007:22:56:07
> +0200] [Job 9] 0 %%Page: 1 1 D [13/May/2007:22:56:07 +0200] [Job 9] 0
> %%Page: 1 1 D [13/May/2007:22:56:07 +0200] [Job 9] pw = 570.0, pl = 817.0
> D [13/May/2007:22:56:07 +0200] [Job 9] PageLeft = 12.5, PageRight = 582.5
> D [13/May/2007:22:56:07 +0200] [Job 9] PageTop = 829.5, PageBottom = 12.5
> D [13/May/2007:22:56:07 +0200] [Job 9] PageWidth = 595.0, PageLength =
> 842.0 D [13/May/2007:22:56:07 +0200] ReadClient: 9 POST / HTTP/1.1 D
> [13/May/2007:22:56:07 +0200] ProcessIPPRequest: 9 status_code=1 D
> [13/May/2007:22:56:07 +0200] CloseClient: 9 D [13/May/2007:22:56:07 +0200]
> AcceptClient: 5 from localhost:631. D [13/May/2007:22:56:07 +0200]
> ReadClient: 5 POST / HTTP/1.1 D [13/May/2007:22:56:07 +0200]
> ProcessIPPRequest: 5 status_code=1 D [13/May/2007:22:56:07 +0200]
> AcceptClient: 8 from localhost:631. D [13/May/2007:22:56:07 +0200]
> CloseClient: 5 D [13/May/2007:22:56:07 +0200] ReadClient: 8 POST /
> HTTP/1.1 D [13/May/2007:22:56:07 +0200] ProcessIPPRequest: 8 status_code=1
> D [13/May/2007:22:56:07 +0200] CloseClient: 8 D [13/May/2007:22:56:07
> +0200] [Job 9] LPGETSTATUS returned a port status of 98... E
> [13/May/2007:22:56:07 +0200] [Job 9] Failed to load the PPM image D
> [13/May/2007:22:56:07 +0200] [Job 9] E [13/May/2007:22:56:07 +0200] PID
> 4452 stopped with status 3! D [13/May/2007:22:56:07 +0200] [Job 9] 0
> %%BeginData: D [13/May/2007:22:56:07 +0200] [Job 9] 0 %%EOF D
> [13/May/2007:22:56:07 +0200] [Job 9] Saw EOF! D [13/May/2007:22:56:07
> +0200] UpdateJob: job 9, file 0 is complete. D [13/May/2007:22:56:07
> +0200] CancelJob: id = 9 D [13/May/2007:22:56:07 +0200] StopJob: id = 9,
> force = 0 D [13/May/2007:22:56:07 +0200] StopJob: printer state is 3
I have a Xerox Phaser 6120 running with CUPS (1.2.7-12.1) on SUSE Linux 10.2
with no problems. Just downloaded and copied the PPD to correct directory.
Created printer in CUPS and it printed the first time. 
-- 
Russ