really bizarre problem printing non-default page size

[Helge Blischke]

Chris Smith wrote:
> Want to submit the difference I'm seeing in the error_log @ debug level:
> 
> Working system:
> ============================================
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] argv[3]="smbprn.00000931 Microsoft Word - This is a test.doc"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] argv[4]="1"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] argv[5]="job-uuid=urn:uuid:72059992-2079-37cd-578f-3fee3aa7f8d3"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] argv[6]="/var/spool/cups/d107740-001"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[1]="CUPS_DATADIR=/usr/share/cups"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[2]="CUPS_DOCROOT=/usr/share/cups/html"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[5]="CUPS_SERVERBIN=/usr/libexec/cups"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[6]="CUPS_SERVERROOT=/etc/cups"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[7]="CUPS_STATEDIR=/var/run/cups"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[8]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[9]="SERVER_ADMIN=root at einstein.hq.theauditors.com"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[10]="SOFTWARE=CUPS/1.3.8"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[11]="TMPDIR=/var/spool/cups/tmp"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[12]="TZ=America/Detroit"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[13]="USER=root"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[15]="CUPS_ENCRYPTION=IfRequested"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[16]="IPP_PORT=631"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[17]="CHARSET=utf-8"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[18]="LANG=en_US.UTF8"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[19]="PPD=/etc/cups/ppd/Virtual_Printer.ppd"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[20]="RIP_MAX_CACHE=8m"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[21]="CONTENT_TYPE=application/vnd.cups-raw"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[22]="DEVICE_URI=cups-pdf:/"
> D [14/Aug/2008:17:22:26 -0400] [Job 107740] envp[23]="PRINTER=Virtual_Printer"
> I [14/Aug/2008:17:22:26 -0400] [Job 107740] Started backend /usr/libexec/cups/backend/cups-pdf (PID 18165)
> ============================================
> 
> Non-working system:
> ============================================
> D [14/Aug/2008:17:18:44 -0400] [Job 159] argv[3]="smbprn.00000021 Microsoft Word - This is a test.doc"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] argv[4]="1"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] argv[5]="job-uuid=urn:uuid:4a8152d3-f884-3db3-7196-42b2f81c42d2"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] argv[6]="/var/spool/cups/d00159-001"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[1]="CUPS_DATADIR=/usr/share/cups"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[2]="CUPS_DOCROOT=/usr/share/cups/html"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[5]="CUPS_SERVERBIN=/usr/libexec/cups"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[6]="CUPS_SERVERROOT=/etc/cups"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[7]="CUPS_STATEDIR=/var/run/cups"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[8]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[9]="SERVER_ADMIN=root at hawking.hq.theauditors.com"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[10]="SOFTWARE=CUPS/1.3.8"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[11]="TMPDIR=/var/spool/cups/tmp"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[12]="TZ=America/Detroit"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[13]="USER=root"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[15]="CUPS_ENCRYPTION=IfRequested"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[16]="IPP_PORT=631"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[17]="CHARSET=utf-8"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[18]="LANG=en_US.UTF8"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[19]="PPD=/etc/cups/ppd/Virtual_Printer.ppd"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[20]="RIP_MAX_CACHE=8m"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[21]="CONTENT_TYPE=application/postscript"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[22]="DEVICE_URI=cups-pdf:/"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[23]="PRINTER=Virtual_Printer"
> D [14/Aug/2008:17:18:44 -0400] [Job 159] envp[24]="FINAL_CONTENT_TYPE=application/vnd.cups-postscript"
> I [14/Aug/2008:17:18:44 -0400] [Job 159] Started filter /usr/libexec/cups/filter/pstops (PID 16514)
> I [14/Aug/2008:17:18:44 -0400] [Job 159] Started backend /usr/libexec/cups/backend/cups-pdf (PID 16515)
> ============================================
> 
> Notice that the working system says the job is:
> "CONTENT_TYPE=application/vnd.cups-raw"
> 
> And the non-working system claims it is:
> "CONTENT_TYPE=application/postscript"
> with a:
> "FINAL_CONTENT_TYPE=application/vnd.cups-postscript"
> and sends it through the:
> "/usr/libexec/cups/filter/pstops" filter, whereas the working system does not.
> 
> Same driver from same client to identically configured CUPS servers.
> 
> /me - pulls out hair

As you get the client's jobs via SAMBA, check the printing options
in your smb.conf. I suspect that, on the working system, there is
a statement
	cups options = raw
which is missing on the "non working" system. Theat means that CUPS
applies all the options defaulted by the CUPS server's PPDs which may
override the client's settings.

Helge

-- 
Helge Blischke
Softwareentwicklung

H.Blischke at acm.org