Unable to write print data: Broken pipe

Thu Jul 3 03:41:11 PDT 2008

> It usually means that the printer connection timed out - check the
> idle timeout setting on the printer.
>
> The log does show one 8k buffer getting written to the printer - it
> is possible there is something in the first 8k that is causing the
> printer to reset the connection as well - make sure the "print PS
> errors" option is turned on in the printer's control panel menu in
> case the printer doesn't like something we are sending it.
>

I've set the input/output-timelimit from 15 to 150 seconds and I've turned on "print PS errors", but the error is the same. The printer doesn't print a PS error page and it seems, that no data is reaching the printer. The printer is a HP Color LaserJet 4700dn.

Any ideas?

D [03/Jul/2008:12:34:28 +0200] cupsdAcceptClient: 8 from localhost:631
 (IPv4)
D [03/Jul/2008:12:34:28 +0200] cupsdReadClient: 8 GET /printers/icg17c
4?op=print-test-page HTTP/1.1
D [03/Jul/2008:12:34:28 +0200] cupsdAuthorize: No authentication data
provided.
D [03/Jul/2008:12:34:28 +0200] [CGI] /usr/lib/cups/cgi-bin/printers.cg
i started - PID = 16576
I [03/Jul/2008:12:34:28 +0200] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=16576)
D [03/Jul/2008:12:34:28 +0200] cupsdSendCommand: 8 file=9
D [03/Jul/2008:12:34:28 +0200] cupsdAcceptClient: 11 from localhost (Domain)
D [03/Jul/2008:12:34:28 +0200] cupsdReadClient: 11 POST /printers/icg17c4 HTTP/1.1
D [03/Jul/2008:12:34:28 +0200] cupsdAuthorize: No authentication data provided.
D [03/Jul/2008:12:34:28 +0200] Print-Job ipp://localhost:631/printers/icg17c4
D [03/Jul/2008:12:34:28 +0200] Adding default job-sheets values "none,none"...
I [03/Jul/2008:12:34:28 +0200] [Job 11] Adding start banner page "none".
D [03/Jul/2008:12:34:28 +0200] Discarding unused job-created event...
I [03/Jul/2008:12:34:28 +0200] [Job 11] Adding job file of type application/postscript.
I [03/Jul/2008:12:34:28 +0200] [Job 11] Adding end banner page "none".
I [03/Jul/2008:12:34:28 +0200] [Job 11] Queued on "icg17c4" by "anonymous".
D [03/Jul/2008:12:34:28 +0200] [Job 11] hold_until = 0
D [03/Jul/2008:12:34:28 +0200] Discarding unused printer-state-changed event...
D [03/Jul/2008:12:34:28 +0200] [Job 11] job-sheets=none,none
D [03/Jul/2008:12:34:28 +0200] [Job 11] banner_page = 0
D [03/Jul/2008:12:34:28 +0200] [Job 11] argv[0]="icg17c4"
D [03/Jul/2008:12:34:28 +0200] [Job 11] argv[1]="11"
D [03/Jul/2008:12:34:28 +0200] [Job 11] argv[2]="anonymous"
D [03/Jul/2008:12:34:28 +0200] [Job 11] argv[3]="Test Page"
D [03/Jul/2008:12:34:28 +0200] [Job 11] argv[4]="1"
D [03/Jul/2008:12:34:28 +0200] [Job 11] argv[5]="job-uuid=urn:uuid:6d3dcedf-17e8-33b6-7c33-49920f141a87"
D [03/Jul/2008:12:34:28 +0200] [Job 11] argv[6]="/var/spool/cups/d00011-001"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[0]="CUPS_CACHEDIR=/etc/cups/yes"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[2]="CUPS_DOCROOT=/usr/share/doc/packages/cups"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [03/Jul/2008:12:34:28 +0200] [Job 11] argv[6]="/var/spool/cups/d00011-001"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[0]="CUPS_CACHEDIR=/etc/cups/yes"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[2]="CUPS_DOCROOT=/usr/share/doc/packages/cups"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[8]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[9]="SERVER_ADMIN=root at icg257.icg.kfa-juelich.de"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[10]="SOFTWARE=CUPS/1.3.7"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[11]="TMPDIR=/tmp"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[12]="USER=root"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[13]="CUPS_SERVER=/var/run/cups/cups.sock"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[14]="CUPS_ENCRYPTION=IfRequested"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[15]="IPP_PORT=631"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[16]="CHARSET=utf-8"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[17]="LANG=en_US.UTF8"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[18]="PPD=/etc/cups/ppd/icg17c4.ppd"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[19]="RIP_MAX_CACHE=8m"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[20]="CONTENT_TYPE=application/postscript"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[21]="DEVICE_URI=socket://icg1048.icg.kfa-juelich.de:9100"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[22]="PRINTER=icg17c4"
D [03/Jul/2008:12:34:28 +0200] [Job 11] envp[23]="FINAL_CONTENT_TYPE=application/vnd.cups-postscript"
I [03/Jul/2008:12:34:28 +0200] [Job 11] Started filter /usr/lib/cups/filter/pstops (PID 16577)
I [03/Jul/2008:12:34:28 +0200] [Job 11] Started backend /usr/lib/cups/backend/socket (PID 16578)
D [03/Jul/2008:12:34:28 +0200] Discarding unused job-state-changed event...
D [03/Jul/2008:12:34:28 +0200] cupsdProcessIPPRequest: 11 status_code=0 (successful-ok)
D [03/Jul/2008:12:34:28 +0200] PID 16576 (/usr/lib/cups/cgi-bin/printers.cgi) exited with no errors.
D [03/Jul/2008:12:34:28 +0200] cupsdCloseClient: 11
D [03/Jul/2008:12:34:28 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:28 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:28 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:28 +0200] [Job 11] Page = 595x842; 12,12 to 583,830
D [03/Jul/2008:12:34:28 +0200] [Job 11] slow_collate=0, slow_duplex=0, slow_order=0
D [03/Jul/2008:12:34:28 +0200] [Job 11] Before copy_comments - %!PS-Adobe-3.0
D [03/Jul/2008:12:34:28 +0200] [Job 11] %!PS-Adobe-3.0
D [03/Jul/2008:12:34:28 +0200] [Job 11] %%BoundingBox: 0 0 612 792
D [03/Jul/2008:12:34:28 +0200] [Job 11] %%Pages: 1
D [03/Jul/2008:12:34:28 +0200] [Job 11] %%LanguageLevel: 1
D [03/Jul/2008:12:34:28 +0200] [Job 11] %%DocumentData: Clean7Bit
D [03/Jul/2008:12:34:28 +0200] [Job 11] %%DocumentSuppliedResources: procset testprint/1.3
D [03/Jul/2008:12:34:28 +0200] [Job 11] %%DocumentNeededResources: font Helvetica Helvetica-Bold Times-Roman
D [03/Jul/2008:12:34:28 +0200] [Job 11] %%Creator: Michael Sweet, Apple Inc.
D [03/Jul/2008:12:34:28 +0200] [Job 11] %%CreationDate: D:20070606214000+0500
D [03/Jul/2008:12:34:28 +0200] [Job 11] %%Title: Test Page
D [03/Jul/2008:12:34:28 +0200] [Job 11] %%EndComments
D [03/Jul/2008:12:34:28 +0200] [Job 11] Before copy_prolog - %%BeginProlog
D [03/Jul/2008:12:34:28 +0200] [Job 11] Before copy_setup - %%Page: 1 1
D [03/Jul/2008:12:34:28 +0200] [Job 11] Before page loop - %%Page: 1 1
D [03/Jul/2008:12:34:28 +0200] [Job 11] Copying page 1...
D [03/Jul/2008:12:34:28 +0200] Discarding unused job-progress event...
D [03/Jul/2008:12:34:28 +0200] [Job 11] pagew = 571.1, pagel = 817.6
D [03/Jul/2008:12:34:28 +0200] [Job 11] bboxx = 0, bboxy = 0, bboxw = 595, bboxl = 842
D [03/Jul/2008:12:34:28 +0200] [Job 11] PageLeft = 12.0, PageRight = 583.1
D [03/Jul/2008:12:34:28 +0200] [Job 11] PageTop = 829.7, PageBottom = 12.1
D [03/Jul/2008:12:34:28 +0200] [Job 11] PageWidth = 595.0, PageLength = 842.0
D [03/Jul/2008:12:34:28 +0200] [Job 11] Wrote 1 pages...
D [03/Jul/2008:12:34:28 +0200] PID 16577 (/usr/lib/cups/filter/pstops) exited with no errors.
D [03/Jul/2008:12:34:28 +0200] Discarding unused printer-state-changed event...
D [03/Jul/2008:12:34:28 +0200] Discarding unused printer-state-changed event...
D [03/Jul/2008:12:34:28 +0200] [Job 11] Connected to 134.94.154.9:9100 (IPv4)...
D [03/Jul/2008:12:34:28 +0200] [Job 11] backendRunLoop(print_fd=0, device_fd=5, use_bc=1, side_cb=0x80001050)
D [03/Jul/2008:12:34:28 +0200] [Job 11] Read 8192 bytes of print data...
D [03/Jul/2008:12:34:28 +0200] [Job 11] Wrote 8192 bytes of print data...
D [03/Jul/2008:12:34:28 +0200] [Job 11] Read 8192 bytes of print data...
D [03/Jul/2008:12:34:28 +0200] Discarding unused printer-state-changed event...
E [03/Jul/2008:12:34:28 +0200] [Job 11] Unable to write print data: Broken pipe
D [03/Jul/2008:12:34:28 +0200] Discarding unused printer-state-changed event...
E [03/Jul/2008:12:34:28 +0200] PID 16578 (/usr/lib/cups/backend/socket) stopped with status 1!
D [03/Jul/2008:12:34:28 +0200] [Job 11] File 0 is complete.
I [03/Jul/2008:12:34:28 +0200] [Job 11] Backend returned status 1 (failed)
D [03/Jul/2008:12:34:28 +0200] Discarding unused printer-state-changed event...
D [03/Jul/2008:12:34:28 +0200] Discarding unused printer-stopped event...
I [03/Jul/2008:12:34:28 +0200] Saving printers.conf...
D [03/Jul/2008:12:34:28 +0200] Discarding unused job-stopped event...
D [03/Jul/2008:12:34:29 +0200] [Job 11] Unloading...
D [03/Jul/2008:12:34:30 +0200] cupsdReadClient: 8 GET /printers/icg17c4 HTTP/1.1
D [03/Jul/2008:12:34:30 +0200] cupsdAuthorize: No authentication data provided.
D [03/Jul/2008:12:34:30 +0200] [CGI] /usr/lib/cups/cgi-bin/printers.cgi started - PID = 16579
I [03/Jul/2008:12:34:30 +0200] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=16579)
D [03/Jul/2008:12:34:30 +0200] cupsdSendCommand: 8 file=11
D [03/Jul/2008:12:34:30 +0200] cupsdAcceptClient: 13 from localhost (Domain)
D [03/Jul/2008:12:34:30 +0200] cupsdReadClient: 13 POST / HTTP/1.1
D [03/Jul/2008:12:34:30 +0200] cupsdAuthorize: No authentication data provided.
D [03/Jul/2008:12:34:30 +0200] CUPS-Get-Default
D [03/Jul/2008:12:34:30 +0200] cupsdProcessIPPRequest: 13 status_code=0 (successful-ok)
D [03/Jul/2008:12:34:30 +0200] [CGI] show_printer(http=0x8001ae48, printer="icg17c4")
D [03/Jul/2008:12:34:30 +0200] cupsdReadClient: 13 POST / HTTP/1.1
D [03/Jul/2008:12:34:30 +0200] cupsdAuthorize: No authentication data provided.
D [03/Jul/2008:12:34:30 +0200] Get-Printer-Attributes ipp://localhost/printers/icg17c4
D [03/Jul/2008:12:34:30 +0200] cupsdProcessIPPRequest: 13 status_code=0 (successful-ok)
D [03/Jul/2008:12:34:30 +0200] cupsdReadClient: 13 POST / HTTP/1.1
D [03/Jul/2008:12:34:30 +0200] cupsdAuthorize: No authentication data provided.
D [03/Jul/2008:12:34:30 +0200] Get-Jobs ipp://localhost:631/printers/icg17c4
D [03/Jul/2008:12:34:30 +0200] [Job 11] Loading attributes...
D [03/Jul/2008:12:34:30 +0200] cupsdProcessIPPRequest: 13 status_code=0 (successful-ok)
D [03/Jul/2008:12:34:30 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:30 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:30 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:30 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:30 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:30 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:30 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:30 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:30 +0200] [CGI] lang="en_US.UTF8", locale="/en_US"...
D [03/Jul/2008:12:34:30 +0200] cupsdCloseClient: 13
D [03/Jul/2008:12:34:30 +0200] PID 16579 (/usr/lib/cups/cgi-bin/printers.cgi) exited with no errors.

cheers,
Verena