Rollout od XP SP3 to my laptop has stopped some CUPS printers working!

[Paul McIlfatrick]

Our company is rolling out Windows XP SP3 to its laptops.

My laptop had SP3 installed last week. Now I can no longer print to some of my installed CUPS printers with Printers and Faxes window showing 'Unable to connect' against these.

The strange thing is I have four CUPS printers installed on my laptop, two Xerox M35 printers, one HP LJ4200, and a Xerox colour 8560 - three show the message 'Unable to connect' in the Printers and Faxes window but one of the Xerox M35 printers is OK showing 'Ready' and I can print using it.

All my colleague's laptops still on XP SP2 can print fine using CUPS!


Our CUPS is version 1.3.7 and was built from scratch on PC running Ubuntu 8.04 server in May 2008. All the client drivers are Point'n'Print.

Also, every Xerox M35 CUPS printer was created using the same printer ppd driver file.

The CUPS log files do not report any problems.


When I open a CUPS window on my laptop and right-click on a printer and select Connect as I have done to install a printer in the past, I now get the message "The server for the printer does not have the correct printer driver installed. If you want to search for the proper driver, click OK. Otherwise, click Cancel and contact your network administrator or original equipment manufacturer for the correct printer driver."

If I follow the instructions and install a local printer then I can print to the CUPS printer!


Any help with this problem would most appreciated.



Thanks


Paul McIlfatrick