[cups.general] clients get stuck when server reboots

[Cheryl L. Southard]

Hi Folks,

We have one main print server running cups V1.3.9 (compiled from src)
on a RedHat Enterprise 4 linux computer which broadcasts browsing info
to mac/solaris/linux print clients with "BrowseAddress" lines in the 
cupsd.conf.  

When the print server reboots, the cups software on the RedHat 4 Linux 
clients gets stuck.  On the client, "lpstat -a" returns
        lpstat: get-printers failed: server-error-service-unavailable

Our RedHat Enterprise 4 clients are running cups from rpm
        > rpm -q cups
        cups-1.1.22-0.rc1.9.27

Our solaris and Mac print clients are fine after a server reboot.

I can reset the clients by restarting cupsd on them.

Can anyone please advise how I can debug this problem.

Enclosed is the cupsd.conf from our server.

Thanks,
Cheryl
-------------- next part --------------
# Setting server name to a more generic name
ServerName cahillprint
#LogLevel info
LogLevel debug
SystemGroup sys root
# Allow remote access
Port 631
Listen /var/run/cups/cups.sock
#
# 28MAR2009 CLD		So the log file doesn't dissapear when it gets too big
MaxLogSize 0
# Enable printer sharing and shared printers.
Browsing On
BrowseProtocols cups dnssd	# Only CUPS enabled [pls,vam 23-feb-09]
BrowseOrder allow,deny
BrowseAllow all
BrowseAddress @LOCAL
#BrowseAddress 131.215.193.0
#BrowseAddress 131.215.193.5
#BrowseAddress 131.215.193.30
#BrowseAddress 131.215.194.0
#BrowseAddress 131.215.195.0
BrowseAddress 131.215.193.255
BrowseAddress 131.215.194.255
BrowseAddress 131.215.195.255
DefaultAuthType Basic

# 17MAR2009	CLD	so we can use a client.conf file that points to tucana
Listen	131.215.193.6:631
Listen	131.215.194.6:631
Listen	131.215.195.6:631
# 25MAR2009	CLD	I added the next line today, but now I think it wont work
#Listen	131.215.196.6:631
<Location />
  # Allow shared printing...
  Order allow,deny
  Allow all
# 27MAR2009	CLD	enable this when we have time for testing thru END OF INCLUDE
#Order Deny,Allow
#Deny From All
#Allow From 127.0.0.1
## 7APR2004 CLD
#Allow From 131.215.102.*
#Allow From 131.215.103.*
#Allow From 131.215.111.*
#Allow From 131.215.112.*
#Allow From 131.215.116.*
#Allow From 131.215.120.*
#Allow From 131.215.123.*
#Allow From 131.215.193.*
#Allow From 131.215.194.*
#Allow From 131.215.195.*
#Allow From 131.215.220.112
#Allow From 131.215.240.186
#Allow From 131.215.242.176
## For Shri's office staff to access his printer.
#Allow From 131.215.64.*
# END OF INCLUDE

</Location>
<Location /admin>
  Encryption Required
  # Restrict access to the admin pages...
  Order allow,deny
</Location>
<Location /admin/conf>
  AuthType Default
  Require user @SYSTEM
  # Restrict access to the configuration files...
  Order allow,deny
</Location>
<Policy default>
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  <Limit Cancel-Job CUPS-Authenticate-Job>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  <Limit All>
    Order deny,allow
  </Limit>
</Policy>