[cups.general] Xerox Phaser 6130n Detected & Installed Perfectly in 8.10 Intrepid, and will detect but not install in 9.04 Jaunty via System/Admin/Printing/CUPS gui.

[Jack Whitley]

Hello Russ,

Thanks very much for the reply, and the suggestion.  I mentioned in my first
e-mail that I did copy the Xerox ppd file for my 6130n into
/usr/lib/cups/filter/ - I had to do it that way since the printer will not
even install, so I can't add the driver via the installation program.  I'm
not sure if the CUPS gui program will see it and grab it first vs. the
foomatic driver.

What is most puzzling is everything worked in Ubuntu 8.10 Intrepid, and I
used the Xerox ppd there as well.  All I did was install the newer Ubuntu
9.04.  I debated subscribing to the CUPS bug listserv, but wasn't sure yet
if this was a reportable bug.

Thanks again,

jackson

On Sun, May 3, 2009 at 10:46 AM, russbucket <russbucket at nwi.net> wrote:

> Jack Whitley wrote:
>
> > Hello CUPS,I'm a relatively non-technical user, trying to figure out how
> > to post a problem ticket related to CUPS, which is outlined below, and is
> > a copy of a ticket I sent to Ubuntu Launchpad yesterday, but have had no
> > response.
> >
> > I've not subscribed to newsgroups before, and am not sure if I have
> picked
> > the right one for the issue below.  If I have not, please accept my
> > apologies, and direct me to the appropriate place for something like the
> > below.
> >
> > My and my families' school computing is dead in the water due to the
> issue
> > below, one that I have never experienced with CUPS before.  I've searched
> > every database I can find for the error message outlined below, and have
> > come up empty.  Any help or guidance would be most appreciated.
> >
> > If you need command line generated reports, if you type out the command
> > and syntax, I am far enough along to enter those and reply back with
> > output.
> >
> > Thanks
> >
> > Jack
> >
> >
>
> _________________________________________________________________________________________________________________
> >
> > Xerox Phaser 6130n Detected & Installed Perfectly in 8.10 Intrepid, and
> > will detect but not install in 9.04 Jaunty via System/Admin/Printing/CUPS
> > gui.
> >
> > Hello,
> >
> > I did clean installs of Ubuntu 9.04 Jaunty on two family machines, and a
> > Xerox Phaser 6130n printer that is connected on one Ubuntu machine via
> > USB, and which installed and ran perfectly in 8.10 Intrepid is now
> getting
> > a message at the end of the CUPS dialog --
> > "CUPS server error -- There was an error during the CUPS operation:
> > 'server-error-internal-error'."
> >
> > In 8.10 Intrepid our Xerox 6130n printer was easy to install via
> > System/Administration/Printing using the CUPS gui dialog. It installed
> the
> > foo driver, and since the printer did install correctly then in 8.10
> > Intrepid, I was able to then go in and upgrade to the .ppd for Linux that
> > Xerox offers for the Phaser 6130n, no problem.
> >
> > Now, when trying to install the Xerox 6130n printer after a clean install
> > of
> > 9.04 Jaunty, using  System/Administration/Printing and the "New Printer"
> > dialog -
> >
> > a) the "Xerox 6130n printer connected via USB" is recognized immediately
> > b) the "Search For Drivers" bar runs with no apparent issue
> > c) the next dialog box appears with printer names and location, no
> problem
> > d) when then click "Apply", I get the error message "CUPS server error --
> > There was an error during the CUPS operation:
> > 'server-error-internal-error'."
> >
> > I've run the software updates for CUPS, that didn't help. I've searched
> > the database here and didn't see anything like this.
> >
> > Any help would be most appreciated, the printer is used for school
> > projects. I'm not a technical expert,
> >
> > Thanks
> >
> > jackson
> >
> >
>
> __________________________________________________________________________________________________________________
> >  jackson <https://answers.launchpad.net/%7Ejack-whitley> said 18 hours
> >  ago:
> >
> > As additional information, I copied the Xerox ppd file for the 6130n to
> > /usr/lib/cups/filter/ and tried to install the printer again.
> >
> > Again
> >
> > - the printer was detected and named perfectly as "Xerox Phaser 6130n
> with
> > USB Connection"
> > - the "Search For Drivers" ran with no apparent issue
> > - the "name the printer" dialog appeared correct
> > - but when I clicked "Apply", I got the same "CUPS server error -- There
> > was an error during the CUPS operation: 'server-error-internal-error'."
> >
> > I'm stumped, in my prior Intrepid 8.10, the same hardware was was
> > detected, installed, and worked perfectly, all I've changed is to a clean
> > install of Jaunty 9.04.
> >
> > Any help would be greatly appreciated. If I can provide any information,
> > if you can spell out the commands completely, I'll be happy to try.
> >
> > Thanks again,
> >
> > jackson
> Not sure this will help. I run a 6120N with no problem on openSUSE11.1,
> cups-1.3.9-7.2.1 have you tried the PPD for your 6130 located at: You may
> need to select the  driver option at the top of the page for your Language
> if not English. I found the Xerox version of the driver works reliably on
> my
> system from 9.1 on.
>
>
> http://www.support.xerox.com/go/results.asp?Xtype=download&prodID=6130&Xlang=en_US&Xcntry=USA
>
> Good luck
> --
> Russ
> openSUSE 11.1 (2.6.27.21-0.1-default [x86_64) KDE 4.2 release 106, Intel
> DX48BT2 Core 2 Dual E7200. 4 GB DDR III GeForce 8400 GS, 320GB Disc (2)
>
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