Rejecting A4 Paper Size

[Acton H. Gorton]

> Hello,
>
> I am maintaining several public printers in a university environment, with a great deal of international students. Many of them are sending print jobs to the public printers in A4 print size.
>
> Because we only support standard letter size (8.5" x 11"), the jobs being sent to the printer are causing a "Load A4 Paper Size" error, and it hangs the printers until someone physically goes to the printers throughout the building and cancels the jobs.
>
> I've read through the documentation and tried Googling for answers, but I don't see any way to reject A4, or at least only accept standard letter size.
>
> Anyone have any advice?
>
> Many thanks,
> Ace

bump.