Rejecting A4 Paper Size

Johan Bengtsson elijah at NOSPAMMchalmers.se
Tue Oct 27 01:53:07 PDT 2009


Acton H. Gorton wrote:

> Hello,
> 
> I am maintaining several public printers in a university environment, with
> a great deal of international students. Many of them are sending print
> jobs to the public printers in A4 print size.
> 
> Because we only support standard letter size (8.5" x 11"), the jobs being
> sent to the printer are causing a "Load A4 Paper Size" error, and it hangs
> the printers until someone physically goes to the printers throughout the
> building and cancels the jobs.
> 
> I've read through the documentation and tried Googling for answers, but I
> don't see any way to reject A4, or at least only accept standard letter
> size.
> 
> Anyone have any advice?

Most printers have a setting called "Override A4/Letter" or similar that
makes the printer automatically scale the jobs to fit the paper size in the
printer.

-Johan Bengtsson




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