Problem restarting jobs since upgradefrom 1.1.20 to 1.3.11

AEM TI Sup aemtisup at mea.ca
Wed Sep 2 12:32:20 PDT 2009


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> On Sep 1, 2009, at 12:28 PM, AEM TI Sup wrote:
> >> ...
> >> E [01/Sep/2009:15:14:25 -0400] cupsdAuthorize: pam_authenticate()
> >> returned 9 (Authentication service cannot retrieve authentication
> >> info.)!
> > ...
> > I should specify that users are stored in Active Directory (2K3) and
> > that users can login to the server using these credentials.
>
>
> Well, two questions:
>
> 1. Are the users using their username or their full name? (i.e.
> "johndoe" vs. "John Doe")
>
> 2. Do you have the CUPS pam configuration file set to the same stuff
> as the login configuration file?
>
> ___________________________________________________
> Michael Sweet, Senior Printing System Engineer
>

Hi Michael,

you put the finger on it.  My CUPS pam file was not configured to check the system-auth ...  I was concentrating so much on CUPS, I forgot about the peripherals... :)

Thanks for awakening me!





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