[cups.general] 4 second delay to network printer after upgrade

[Michael Sweet]

The feature was documented in the "what's new" help, but the ability to turn it off was not mentioned there (but *is* documented in the CUPS PPD spec...)

On Aug 3, 2010, at 7:06 AM, Antony Gelberg wrote:

> Hi Michael,
> 
> Thanks a lot, indeed that's what it was.  I'm assuming it's a feature, not a bug, but is that documented anywhere for upgraders?
> 
> Antony
> 
> 
>> That looks like an SNMP timeout issue. Add "*cupsSNMPSupplies: false" to your PPD file to eliminate the delay.
>> 
>> Sent from my iPhone
>> 
>> On Aug 2, 2010, at 6:07 AM, Antony Gelberg <antony.gelberg at gmail.com> wrote:
>> 
>>> Hi all,
>>> 
>>> I've raised Debian bug http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=590281, but now I'm escalating upstream as I've had no response.
>>> 
>>> Basically the problem (and error log!) is in the above URL, but in a nutshell since upgrading from Debian lenny -> squeeze (cups 1.3.8 -> 1.4.4), suddenly our printers take 4 seconds before they start to print.  This can clearly be seen in the error log, which is at least a good thing, as it gives visibility to the debugging effort.
>>> 
>>> They are simple thermal EPOS printers with Ethernet interfaces, and ping returns instantly.  The only thing that changed was the OS upgrade (yes I know that's big for an "only" but just pointing out that the hardware hasn't changed).
>>> 
>>> Hope someone can help - this is pretty crippling for us, believe it or not.  Please let me know what other information you need to assist us in debugging this.
>>> 
>>> Antony
>>> _______________________________________________
>>> cups mailing list
>>> cups at easysw.com
>>> http://lists.easysw.com/mailman/listinfo/cups
>> 
> 
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________________________________________________________________________
Michael Sweet, Senior Printing System Engineer, PWG Chair