Problem Printing Webpages with Xerox Phaser 6120

[upscope]

Helge Blischke wrote:

> upscope wrote:
> 
>> Helge Blischke wrote:
>> 
>>> upscope wrote:
>>> 
>>>> As Helge suggested I am opening new Thread for this problem:
>>>> 
>>>> Printer is connected USB, Has 768MB Memory, Postscript Level 3
>>>> version 3011.045(13)
>>>> 
>>>> 
>>>> I am having a problem with my Xerox Phaser 6120.It has been
>>>> occuring since the previous version of Cups and openSUSE 11.1 (on
>>>> 11.2 now) See below. It happens when I try to print a web page
>>>> from Konqueror or other browser. The printer prints an error page
>>>> 
>>>>  "Error Status"
>>>> Error Name is :syntaxerror
>>>> Offending operator: )
>>>> Error info string: --nostringval--
>>>> VM remaining: 33486761
>>>> For detailed information: Refer to PostScript Language Reference
>>>> Manual. Third Addition
>>>> 
>>>> Then has sections with Operand Stack, Execution Stack and
>>>> Dictionary Stack. Not sure how to interpret the data. Also has
>>>> section Program Continuation: section. Not sure what it means
>>>> either.
>>>> 
>>>> cups-drivers-1.3.9-4.1.x86_64
>>>> python-cups-1.9.42-5.1.x86_64
>>>> cups-client-1.3.11-4.2.1.x86_64
>>>> python-cupshelpers-1.1.12-2.1.x86_64
>>>> cups-devel-1.3.11-4.2.1.x86_64
>>>> cups-libs-1.3.11-4.2.1.x86_64
>>>> cups-1.3.11-4.2.1.x86_64
>>>> cups-libs-32bit-1.3.11-4.2.1.x86_64
>>>> 
>>>> Here is the first part of PPD being used:
>>>> 
>>>> *PPD-Adobe: "4.3"
>>>> *% Adobe Systems Printer Description File
>>>> *% For "Xerox Phaser 6120 PPD"
>>>> *% Copyright(c) 2004 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
>>>> All rights reserved.
>>>> *% Created:     03/30/05
>>>> *% Modified:    09/03/05
>>>> *% Platforms:   XP/2K/Linux
>>>> 
>>>> *FormatVersion:         "4.3"
>>>> *PCFileName:	        "xc6120p.ppd"
>>>> *FileVersion:	        "0.0.7"
>>>> *LanguageEncoding:	    ISO-8859-1
>>>> *LanguageVersion:	    English
>>>> *LanguageLevel: 	    "3"
>>>> *Product:	        "(Xerox Phaser 6120 PS)"
>>>> *PSVersion:             "(3011.045) 13"
>>>> *Manufacturer:	        "Xerox"
>>>> *ModelName: "Xerox Phaser 6120 PS"
>>>> *ShortNickName: "Xerox Phaser 6120 PS"
>>>> *NickName:  "Xerox Phaser 6120 PS"
>>>> *AcceptsTrueType:       True
>>>> *FreeVM:                "2107193"
>>>> *PrintPSErrors:         True
>>>> *Protocols:             BCP
>>>> *ColorDevice:           True
>>>> *DefaultColorSpace:     CMYK
>>>> *SuggestedJobTimeOut:   0
>>>> *SuggestedWaitTimeOut:  300
>>>> 
>>>> 
>>>> printer works fine from OOo3..1.1, Other applications. Not sure
>>>> what other information is needed. Let me know what I can provide.
>>>> 
>>>> Thanks for any suggestions.
>>> 
>>> As a first step, stop the printer, print something from e.g.
>>> Konqueror and post (an URL to) the data file
>>> (/var/spool/cups/dxxxxx-001, xxxxx the job ID with leading zeros).
>>> Or mail it to me to h dot blischke at acm dot org .
>>> 
>>> Helge
>> Sent info you requested to your personal address. Here is a copy of
>> the text:
>> 
>> Helge: per your request I have attached the dxxxx files for the
>> following webpage:
>> 
>> 
http://www.crucial.com/store/mpartspecs.aspx?mtbpoid=83152496A5CA7304
>> 
>> The print request created three separate d jobs. I had to copy them
>> to
>> my Home directory which changed the owner from root:lp  640 to
>> root:root 640. I changed the permissions to 666 in order to attach
>> them to this email.
>> 
>> At this time the printer has been re enabled and job
>> xeroxphaser6120-133 appears to have been transferred to the printer
>> (Printer display status is processing). The other two jobs are -134
>> processing since 09:30:22 AM PST and -135 is pending since
>> 09:26:29. Job -133 says completed at 09:30:22. No output on
>> printer. (See printer front panel display status above)
>> 
>> Looking at the dxxxxx files it appears only the text was sent down,
>> and jobs may be hung waiting for pictures? It maybe because they
>> are using frames, I went to a vmware site that was a how-to and it
>> printed fine.
>> 
>> Sorry I had to send this direct to you, is there a free website
>> where I can post files like this. I know about Imagebum but what
>> about text files?
>> 
>>  If you need more information please let me know.
>> If you cannot open them, let me know what to change.
>> 
>> Thanks for your help.
> 
> Well, the d00135-001 is the PDF generated from the base frame and is
> the only one that gives an error when being rendered by Ghostscript
> (8.64). The reason presumably is that the pages refer an annotations
> object which only contains en empty array.I vaguely remember that
> this has been an issue with gs for a long time (anren't sure if it
> conforms to the PDF spec, though), but Adobe reader does not
> complain. The other two render fine with Ghostscript and print fine
> on both MacOS 10.5 and SuSE Linux 11.1, both of which use different
> utilities to convert PDF to PostScript.
> 
> To do further analysis, it would be helpful to get the error_log
> (log level set to debug) spanning these three jobs.
> 
> Helge
Will try and get it done today and email it to you.
-- 
Russ 
[openSUSE 11.2 (2.6.31.8-0.1-desktop, x86_64] KDE 4.3.4 release 2, 
Intel Core 2 Dual E7200, 4 GB RAM, GeForce 8400 GS, 320GB Disc (2)