[cups.general] Xerox workcentre pro c2128

[Jeff (Jeffrey) Garner]

Sorry that I didn't reply sooner.

I did the tweaks on the ppd file, I believe the change to the paper type
from Tabloid to 11x17 is what fixed my issue.  Once I did that, My tester
could print the 11x17 paper size.  Thank you for your help.

On Wed, Nov 17, 2010 at 8:50 AM, Jeff (Jeffrey) Garner <
jeff.garner at sanmina-sci.com> wrote:

> Thank you for the reply.
>
> 1.  Yes, 11x17 is loaded.  physically checked, and web interface shows
> 11x17
> 2.  Yes, Checked the ppd yesterday for errors.  Gave me warnings on paper
> sizes not affecting this situation(postcard sizes).
> 3.  I will see what is available to upgrade to.  I had suspected that was a
> very old version, will see if apt will put a newer version on the server
> before compiling the newest version.
> 4.  Will manually run this morning.
> 5.  The user sees "Tabloid", I was confused by this as well.  vi worked
> wonders by using :%s/Tabloid/11x17/
>
> Let me apply what you've given me in this mail to see if any fix the issue,
> starting with an updated CUPS version.
>
>
> On Wed, Nov 17, 2010 at 2:18 AM, Martin Schuster (IFKL IT OS DS CD) <
> Martin.Schuster1 at infineon.com> wrote:
>
>> Hi Jeff!
>>
>> [Cc'ing the list, maybe some of my ramblings might need corrections from
>> the gurus, maybe some are useful to others :) ]
>>
>> On 11/16/2010 05:46 PM, Jeff (Jeffrey) Garner wrote:
>> > I am sorry to bother you again Martin, however when we attempt to
>> > print an 11x17 page it holds the job.  Currently we have the 11x17
>> > paper in tray 4.  The printer holds the job saying the user needs to
>> > interact and load the proper paper size.
>> >
>> Haven't seen that before. Few things to check:
>>
>> * According to the webinterface of the printer, is Tray4 really loaded
>>  with 11x7?
>>
>> * If you hav modified the PPD I sent you, use
>>  cupstestppd /etc/cups/ppd/printername.ppd
>>  to check for syntax errors
>>
>> * Use a current version of cups (I think you said sth about 1.3.7? 1.4.5
>>  is current, and there've been some mediasize-related changes in the
>>  meantime)
>>
>> * Try to manually run the pstops-filter (that's the one that applies the
>>  PPD):
>>  * Pause the printer (via the CUPS webinterface)
>>  * Print your testjob
>>    lp -o media=11x7 -d printer file.ps
>>    (output: request id is printer-35)
>>  * Manually call the pstops-filter:
>>    PPD=/etc/cups/ppd/printer.ppd /usr/lib/cups/filter/pstops 35 \
>>      joeuser pstopsTest 1 'media=11x7' /var/spool/cups/d00035-001 \
>>      > /tmp/out.ps
>>    (35 is the jobnr that gets returned by lp)
>>  and then check if the resulting /tmp/out.ps contains the necessary
>>  commands for setting the pagesize. (look for "11x7" :)
>>
>> > Also, is it possible for me to change the Tabloid entry to 11x17
>> > instead of the usage of the word Tabloid?
>> >
>> I don't /exactly/ understand what you are trying to achieve. The PPD
>> says
>>  *PageRegion Tabloid/11 x 17": ...
>> where "Tabloid" is the PPD-internal name for this format; '11 x 17"' is
>> what should be displayed to the user.
>>
>> But you can of course change "Tabloid" to e.g. "11x17" (iirc you are not
>> allowed to use spaces or quotes there), but then you have to make sure
>> that you change it everywhere in the file. And expect cupstestppd to
>> complain about a non-standard mediasize-name (shouldn't be a problem).
>>
>> > some background info for you.  we are not loading local drivers on to
>> > the Windows Desktops.  The printer ppd on the CUPS server should be
>> > the only one controlling the printer, correct?
>> >
>> I'm no Windows-guy, but in Unix the client asks the server for the PPD,
>> so it knows which options to show to the user (e.g. mediasizes); it will
>> then send the job to the server, together with the desired opttions
>> (mediasize, duplex,...) and the server will use the PPD to apply those.
>>
>> hth,
>> --
>> Infineon Technologies IT-Services GmbH   Martin.Schuster1 at infineon.com
>> Lakeside B05, 9020 Klagenfurt, Austria   Martin Schuster
>>         FB: LG Klagenfurt, FN 246787y   +43 5 1777 3517
>>
>
>
>
> --
> Jeff Garner
> Sanmina-SCI
> UNIX Software Engineer
> Software Engineer
> Skype:  jeff_garner-sanm
> Gtalk:  I do not use GTalk.
>
>


-- 
Jeff Garner
Sanmina-SCI
UNIX Software Engineer
Software Engineer
Skype:  jeff_garner-sanm
Gtalk:  I do not use GTalk.

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