[cups.general] SSL produces intermittent printer outage
Michael Sweet
msweet at apple.com
Fri Feb 11 14:45:06 PST 2011
The error_log file is the right place to look; if you don't see "Max clients reached, holding new connections" or errors about failure to accept a new connection, it sounds like something is happening on the client end (either a networking issue or the application being unable to initiate a secure connection itself...)
On Feb 11, 2011, at 2:31 PM, John A. Sullivan III wrote:
> All the apps are running elsewhere. The print server only handles printing. All the client.conf files are set to:
>
> ServerName print01.pacifera.com:931
> Encryption Always
>
> I see nothing at all in error_log at that time. Occasionally, I see:
> SSL shutdown failed: Error in the push function.
>
> But not when we are having the problem. Am I looking at the wrong log? I don't see anything pertinent in access_log either. Thanks - John
>
>
>> You could check the server logs to see if there was a bad SSL =
>> negotiation - are you running the apps on the print server or are the =
>> apps pointed at another server?
>>
>> On Feb 11, 2011, at 11:36 AM, John A. Sullivan III wrote:
>>
>>> Hello, all. Because our print servers and our entire environment is =
>> multi-tenant, we encrypt traffic wherever possible including our print =
>> jobs. However, we are having a persistent problem using encryption with =
>> CUPS version 1.4.4-3 on Debian Lenny (I believe CUPS is from Squeeze, =
>> though).
>>> =20
>>> Every one in a while, the printers will not appear in the printer list =
>> of the various applications. The result ranges from nuisance =
>> (OpenOffice shows only a Generic Printer) to really nasty (Timberline =
>> crashes and can potentially corrupt its database).
>>> =20
>>> I see nothing in the error logs. Has anyone else experienced or, =
>> better yet, solved this? Any hints on how to troubleshoot it further? =
>> Alas, it is only a couple of times per week problem. Thanks - John
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>>
>> ________________________________________________________________________
>> Michael Sweet, Senior Printing System Engineer, PWG Chair
>>
>
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________________________________________________________________________
Michael Sweet, Senior Printing System Engineer, PWG Chair
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