Printer Getting Disabled
Dinesh Acharya
dinesh.acharya at healthsmart.org.au
Sun Jul 3 02:00:08 PDT 2011
Hi Helge,
thanks for the reply.
Here is the error log entry for one of the failed jobs,
D [01/Jul/2011:09:03:03 +1000] ReadClient: 7 POST /printers/ERH_AP_CHQRPT HTTP/1.1
d [01/Jul/2011:09:03:03 +1000] decode_auth(0xf6cd0008): Authorization string = ""
d [01/Jul/2011:09:03:03 +1000] decode_auth: 7 username=""
d [01/Jul/2011:09:03:03 +1000] IsAuthorized: con->uri = "/printers/ERH_AP_CHQRPT"
d [01/Jul/2011:09:03:03 +1000] FindBest: uri = "/printers/ERH_AP_CHQRPT"...
d [01/Jul/2011:09:03:03 +1000] FindBest: Location / Limit 7f
d [01/Jul/2011:09:03:03 +1000] FindBest: Location /admin Limit 7f
d [01/Jul/2011:09:03:03 +1000] FindBest: best = "/"
d [01/Jul/2011:09:03:03 +1000] IsAuthorized: auth = 0, satisfy=0...
d [01/Jul/2011:09:03:03 +1000] POST /printers/ERH_AP_CHQRPT
d [01/Jul/2011:09:03:03 +1000] CONTENT_TYPE = application/ipp
d [01/Jul/2011:09:03:03 +1000] ReadClient: 7 con->data_encoding = length, con->data_remaining = 8585, con->file = -1
d [01/Jul/2011:09:03:03 +1000] ReadClient: 7 REQUEST /var/spool/cups/000000ae=8
d [01/Jul/2011:09:03:03 +1000] ReadClient: 7 writing 8294 bytes to 8
d [01/Jul/2011:09:03:03 +1000] ReadClient: 7 Closing data file 8, size = 8294.
d [01/Jul/2011:09:03:03 +1000] ProcessIPPRequest(0xf6cd0008[7]): operation_id = 0002
d [01/Jul/2011:09:03:03 +1000] ProcessIPPRequest: URI="ipp://localhost:631/printers/ERH_AP_CHQRPT"
d [01/Jul/2011:09:03:03 +1000] print_job(0xf6cd0008[7], ipp://localhost:631/printers/ERH_AP_CHQRPT)
D [01/Jul/2011:09:03:03 +1000] print_job: auto-typing file...
D [01/Jul/2011:09:03:03 +1000] print_job: request file type is application/vnd.cups-raw.
d [01/Jul/2011:09:03:03 +1000] check_quotas(0xf6cd0008[7], 0x98846e8[ERH_AP_CHQRPT])
D [01/Jul/2011:09:03:03 +1000] check_quotas: requesting-user-name = 'oracle'
D [01/Jul/2011:09:03:03 +1000] print_job: requesting-user-name = 'oracle'
I [01/Jul/2011:09:03:03 +1000] Adding start banner page "none" to job 175.
d [01/Jul/2011:09:03:03 +1000] copy_banner(0xf6cd0008[7], 0x9be4170[175], none)
d [01/Jul/2011:09:03:03 +1000] add_file(con=0xf6cd0008[7], job=175, filetype=application/vnd.cups-raw, compression=0)
I [01/Jul/2011:09:03:03 +1000] Adding end banner page "none" to job 175.
d [01/Jul/2011:09:03:03 +1000] copy_banner(0xf6cd0008[7], 0x9be4170[175], none)
I [01/Jul/2011:09:03:03 +1000] Job 175 queued on 'ERH_AP_CHQRPT' by 'oracle'.
D [01/Jul/2011:09:03:03 +1000] Job 175 hold_until = 0
d [01/Jul/2011:09:03:03 +1000] SaveJob: Closing file 8...
D [01/Jul/2011:09:03:03 +1000] StartJob(175, 0x98846e8)
D [01/Jul/2011:09:03:03 +1000] StartJob() id = 175, file = 0/1
D [01/Jul/2011:09:03:03 +1000] StartJob: Sending job to queue tagged as raw...
D [01/Jul/2011:09:03:03 +1000] job-sheets=none,none
D [01/Jul/2011:09:03:03 +1000] banner_page = 0
D [01/Jul/2011:09:03:03 +1000] StartJob: argv = "ERH_AP_CHQRPT","175","oracle","REPRINT.20854909","1","nb","/var/spool/cups/d00175-001"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[0]="PATH=/usr/lib/cups/filter:/bin:/usr/bin"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[1]="SOFTWARE=CUPS/1.1"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[2]="USER=root"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[3]="CHARSET=iso-8859-1"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[4]="LANG=c-"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[5]="PPD=/etc/cups/ppd/ERH_AP_CHQRPT.ppd"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[6]="CUPS_SERVERROOT=/etc/cups"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[7]="RIP_MAX_CACHE=8m"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[8]="TMPDIR=/var/spool/cups/tmp"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[9]="CONTENT_TYPE=application/vnd.cups-raw"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[10]="DEVICE_URI=lpd://10.49.129.22/ERH_AP_CHQRPT"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[11]="PRINTER=ERH_AP_CHQRPT"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[12]="CUPS_DATADIR=/usr/share/cups"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[13]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[14]="CUPS_SERVER=localhost"
D [01/Jul/2011:09:03:03 +1000] StartJob: envp[15]="IPP_PORT=631"
d [01/Jul/2011:09:03:03 +1000] StartJob: Allocating status buffer...
D [01/Jul/2011:09:03:03 +1000] StartJob: statusfds = [ 8 9 ]
D [01/Jul/2011:09:03:03 +1000] StartJob: filterfds[1] = [ 10 -1 ]
D [01/Jul/2011:09:03:03 +1000] StartJob: backend = "/usr/lib/cups/backend/lpd"
D [01/Jul/2011:09:03:03 +1000] StartJob: filterfds[0] = [ -1 11 ]
D [01/Jul/2011:09:03:03 +1000] start_process("/usr/lib/cups/backend/lpd", 0xfee12930, 0xfee11ca0, 10, 11, 9)
D [01/Jul/2011:09:03:03 +1000] start_process("/usr/lib/cups/backend/lpd", 0xfee12930, 0xfee11ca0, 10, 11, 9)
I [01/Jul/2011:09:03:03 +1000] Started backend /usr/lib/cups/backend/lpd (PID 25927) for job 175.
d [01/Jul/2011:09:03:03 +1000] StartJob: Adding fd 8 to InputSet...
d [01/Jul/2011:09:03:03 +1000] add_job_state_reasons(0xf6cd0008[7], 175)
D [01/Jul/2011:09:03:03 +1000] ProcessIPPRequest: 7 status_code=0
d [01/Jul/2011:09:03:03 +1000] ProcessIPPRequest: Adding fd 7 to OutputSet...
d [01/Jul/2011:09:03:03 +1000] WriteClient: Removing fd 7 from OutputSet...
I [01/Jul/2011:09:03:03 +1000] [Job 175] Attempting to connect to host 10.49.129.22 for printer ERH_AP_CHQRPT
d [01/Jul/2011:09:03:03 +1000] ReadClient: 7, used=0, file=-1
d [01/Jul/2011:09:03:03 +1000] ReadClient: httpGets returned EOF...
D [01/Jul/2011:09:03:03 +1000] CloseClient: 7
d [01/Jul/2011:09:03:03 +1000] CloseClient: Removing fd 7 from InputSet and OutputSet...
I [01/Jul/2011:09:03:03 +1000] [Job 175] Connected to 10.49.129.22...
D [01/Jul/2011:09:03:03 +1000] [Job 175] Connected on ports 515 (local 1021)...
D [01/Jul/2011:09:03:03 +1000] [Job 175] lpd_command 02 ERH_AP_CHQRPT
D [01/Jul/2011:09:03:03 +1000] [Job 175] Sending command string (15 bytes)...
D [01/Jul/2011:09:03:03 +1000] [Job 175] Reading command status...
W [01/Jul/2011:09:03:03 +1000] [Job 175] Remote host did not respond with command status byte after 300 seconds!
D [01/Jul/2011:09:03:03 +1000] [Job 175] lpd_command returning 104
E [01/Jul/2011:09:03:03 +1000] PID 25927 stopped with status 1!
D [01/Jul/2011:09:03:03 +1000] UpdateJob: job 175, file 0 is complete.
d [01/Jul/2011:09:03:03 +1000] UpdateJob: Removing fd 8 from InputSet...
D [01/Jul/2011:09:03:03 +1000] StopJob: id = 175, force = 0
I [01/Jul/2011:09:03:03 +1000] Saving printers.conf...
D [01/Jul/2011:09:03:03 +1000] StopJob: printer state is 5
d [01/Jul/2011:09:03:03 +1000] StopJob: Freeing status buffer...
d [01/Jul/2011:09:03:03 +1000] SaveJob: Closing file 7...
The data file entry which was in /var/spool/cups is,
^[E^[&l1o2a5.45C^[(s0p16.66H^[&k6.75H^[&k3GGippsland Health Alliance Journal Import Execution Report Date: 01-JUL-11 09:05
Concurrent Request ID: 20855084 Page: 1
Total Total Total Total Unbalanced Total Unbalanced Total Flex Total Non-Flex
Journal Entry Source Name Group Id Status Lines Batches Headers Batches Headers Errors Errors
---------------------------- ----------- ------- ------- ------- ------- ---------------- ---------------- ---------- --------------
Spreadsheet 24395245574 Success 2 1 1 0 0 0 0
------- ------- ------- ---------------- ---------------- ---------- --------------
*** TOTALS *** 2 1 1 0 0 0 0
======================================================= Batches Created ========================================================
Total Total Total Total
Warning Batch Name Period Name Lines Headers Accounted Debits Accounted Credits
------- -------------------------------------------------------- ----------- ------- ------- ------------------- -------------------
Spreadsheet 20855084: A 243952455743 JUN-11 2 1 9504.6 9504.6
================================================= Unbalanced Journal Entries** =================================================
Error Total
Code Journal Entry Name Batch Name Lines Period Name Total Debits Total Credits
----- ------------------------------------- ------------------------------------ ----- ----------- ---------------- ----------------
========================================================= Error Lines ==========================================================
Accounting
Error Code Source Date Currency Entered Debit Entered Credit Accounting Flexfield/CCID
------------------------------ ------------- ----------- -------- ------------------ ------------------ ----------------------------
========================================================== Error Key ===========================================================
Period Error Codes
------------------
EP01 This date is not in any open or future enterable period.
EP02 This set of books does not have any open or future enterable periods.
EP03 This date is not within any period in an open encumbrance year.
EP04 This date is not a business day.
EP05 There are no business days in this period.
Unbalanced Journal Error Codes
------------------------------
WU01 Warning: This journal entry is unbalanced. It is accepted because suspense posting is allowed in this set of books.
EU02 This journal entry is unbalanced and suspense posting is not allowed in this set of books.
EU03 This encumbrance journal entry is unbalanced and the Reserve for Encumbrance account is not defined.
Flexfield Error Codes
---------------------
EF01 This Accounting Flexfield is inactive for this accounting date.
EF02 Detail posting not allowed for this Accounting Flexfield.
EF03 Disabled Accounting Flexfield.
^L
Gippsland Health Alliance Journal Import Execution Report Date: 01-JUL-11 09:05
Thanks again for your response,
Regards
dinesh
> Dinesh Acharya wrote:
>
> > Hi,
> > I have installed CUPS and everything is fine except a printer which gets
> > disabled the moment user tries to print from Oracle E-Buisness. I have set
> > debugging to debug2
> >
> > When i print TEST page from the CUPS interface it prints ok. I am seeing
> > this info under the printer in the error log d [30/Jun/2011:22:33:49
> > +1000] pipe_command: envp[16] = "CUPS_SERVERROOT=/etc/cups" d
> > [30/Jun/2011:22:33:49 +1000] pipe_command: envp[17] =
> > "HTTP_USER_AGENT=Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1;
> > .NET CLR 1.1.4322; .NET CLR 2.0.50727)"
> >
> > I am just a begginer in CUPS please help
> >
> > Regards
> > Dinesh
>
> Please post the portion of your error_log that contains the messages
> generated by the job in question, and post the data file
> (/var/spool/cups/dxxxxx-001) of that job.
>
> Helge
>
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