[cups.general] Unsupported format 'application/vnd.cups-banner'!

[Michael Sweet]

On May 19, 2011, at 3:12 PM, Silas Silva wrote:
> I didn't know about the Raw Device thing, thanks.
> 
> The error persists with any particular driver (There are several different models in the network), but it prints with "Raw Device". But, for a test page, it just prints a boring raw string on the sheet: #CUPS-BANNER Show printer-name printer-info ...
> 
> At least we can be sure that the LAN connection is working, thanks :-)
> 
> But why it wouldn't work with specific drivers?  Is there something I can do?

What you'll need to do is set the LogLevel to debug2 with:

	cupsctl LogLevel=debug2

and then run:

	grep add_printer_filter /var/log/cups/error_log

I'm guessing that the drivers you are using are specifying filters that do not exist...

> 
>> Did you select "Raw Device" for the make and model, or a particular driver?
>> 
>> On May 19, 2011, at 1:28 PM, Silas Silva wrote:
>> 
>>> Sorry, I'm not used to most of the CUPS functionality.
>>> 
>>> On the web interface, I just clicked the network printer (among many on this organization) that I wanted to work with. I could also change just Internet Printing Protocol or other option not directly associated to a printer.  Is that what you mean?
>>> 
>>>> Are you using a raw queue, or ???
>>>> 
>>>> On May 19, 2011, at 12:40 PM, Silas Silva wrote:
>>>> 
>>>>> Hi all.
>>>>> 
>>>>> I just installed cups 1.4.6 from pkgsrc (www.pkgsrc.org) in my NetBSD 5.1 system.
>>>>> 
>>>>> Printers are found and installed fine, but when I try to print a test from the web interface, this error shows up:
>>>>> 
>>>>> Unsupported format 'application/vnd.cups-banner'!
>>>>> 
>>>>> After enabling debugging in cupsd.conf, I could get the following information:
>>>>> 
>>>>> (...)
>>>>> D [19/May/2011:16:29:38 -0300] Print-Job ipp://localhost:631/printers/hp_LaserJet_4250
>>>>> D [19/May/2011:16:29:38 -0300] [Job ???] Auto-typing file...
>>>>> I [19/May/2011:16:29:38 -0300] [Job ???] Request file type is application/vnd.cups-banner.
>>>>> D [19/May/2011:16:29:38 -0300] Print-Job client-error-document-format-not-supported: Unsupported format 'application/vnd.cups-banner'!
>>>>> E [19/May/2011:16:29:38 -0300] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/hp_LaserJet_4250) from localhost
>>>>> D [19/May/2011:16:29:38 -0300] PID 12564 (/usr/pkg/libexec/cups/cgi-bin/printers.cgi) exited with no errors.
>>>>> (...)
>>>>> 
>>>>> Both mime.types and mime.convs have an entry for application/vnd.cups-banner:
>>>>> 
>>>>> $ grep banner *
>>>>> mime.convs:application/vnd.cups-banner  application/postscript          33      bannertops
>>>>> mime.types:application/vnd.cups-banner  string(0,'#CUPS-BANNER')
>>>>> 
>>>>> And bannertops exist.
>>>>> 
>>>>> What could be happening? Is there any more I can do to get more information?
>>>>> 
>>>>> Thanks in advance.
>>>>> _______________________________________________
>>>>> cups mailing list
>>>>> cups at easysw.com
>>>>> http://lists.easysw.com/mailman/listinfo/cups
>>>> 
>>>> ________________________________________________________________________
>>>> Michael Sweet, Senior Printing System Engineer, PWG Chair
>>>> 
>>> 
>>> _______________________________________________
>>> cups mailing list
>>> cups at easysw.com
>>> http://lists.easysw.com/mailman/listinfo/cups
>> 
>> ________________________________________________________________________
>> Michael Sweet, Senior Printing System Engineer, PWG Chair
>> 
> 
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> cups at easysw.com
> http://lists.easysw.com/mailman/listinfo/cups

________________________________________________________________________
Michael Sweet, Senior Printing System Engineer, PWG Chair