[cups.general] After switching to new firewall, certain print jobs fail w/ data status byte

[Michael Sweet]

You might try bumping the timeout (add ?timeout=600) to see if that helps, but it could be that the firewall is doing some stateful inspection/management of the connection and interfering...

On Nov 11, 2011, at 5:49 AM, Scott Trafford wrote:

> Hi
> 
> We have a client where we installed a new firewall (from Cisco to DLink) and now for some strange reason, we can't print a certain type of print job (a postscript cheque w/ MICR font).  A simpler postscript print job will still print.
> 
> This is the error:
> 
> W [11/Nov/2011:08:32:05 -0500] [Job 761275] Remote host did not respond with data status byte after 300 seconds!
> D [11/Nov/2011:08:32:05 -0500] Discarding unused job-progress event...
> D [11/Nov/2011:08:32:05 -0500] PID 25004 (/usr/lib/cups/backend/lpd) exited with no errors.
> D [11/Nov/2011:08:32:05 -0500] [Job 761275] File 0 is complete.
> D [11/Nov/2011:08:32:05 -0500] Discarding unused printer-state-changed event...
> D [11/Nov/2011:08:32:05 -0500] Discarding unused job-completed event...
> D [11/Nov/2011:08:32:05 -0500] cupsdAcceptClient: skipping getpeercon()
> D [11/Nov/2011:08:32:05 -0500] cupsdAcceptClient: 12 from localhost (Domain)
> D [11/Nov/2011:08:32:05 -0500] cupsdReadClient: 12 POST / HTTP/1.1
> D [11/Nov/2011:08:32:05 -0500] cupsdAuthorize: No authentication data provided.
> D [11/Nov/2011:08:32:05 -0500] CUPS-Get-Printers
> D [11/Nov/2011:08:32:05 -0500] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
> D [11/Nov/2011:08:32:05 -0500] cupsdReadClient: 12 POST / HTTP/1.1
> D [11/Nov/2011:08:32:05 -0500] cupsdAuthorize: No authentication data provided.
> D [11/Nov/2011:08:32:05 -0500] CUPS-Get-Classes
> D [11/Nov/2011:08:32:05 -0500] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
> D [11/Nov/2011:08:32:05 -0500] cupsdReadClient: 12 POST / HTTP/1.1
> D [11/Nov/2011:08:32:05 -0500] cupsdAuthorize: No authentication data provided.
> D [11/Nov/2011:08:32:05 -0500] CUPS-Get-Default
> D [11/Nov/2011:08:32:05 -0500] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
> D [11/Nov/2011:08:32:05 -0500] cupsdReadClient: 12 POST / HTTP/1.1
> D [11/Nov/2011:08:32:05 -0500] cupsdAuthorize: No authentication data provided.
> D [11/Nov/2011:08:32:05 -0500] CUPS-Get-Classes
> D [11/Nov/2011:08:32:05 -0500] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
> D [11/Nov/2011:08:32:05 -0500] cupsdReadClient: 12 POST / HTTP/1.1
> D [11/Nov/2011:08:32:05 -0500] cupsdAuthorize: No authentication data provided.
> D [11/Nov/2011:08:32:05 -0500] CUPS-Get-Printers
> D [11/Nov/2011:08:32:05 -0500] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
> D [11/Nov/2011:08:32:05 -0500] cupsdReadClient: 12 POST / HTTP/1.1
> D [11/Nov/2011:08:32:05 -0500] cupsdAuthorize: No authentication data provided.
> D [11/Nov/2011:08:32:05 -0500] CUPS-Get-Printers
> D [11/Nov/2011:08:32:05 -0500] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
> D [11/Nov/2011:08:32:05 -0500] cupsdReadClient: 12 POST / HTTP/1.1
> D [11/Nov/2011:08:32:05 -0500] cupsdAuthorize: No authentication data provided.
> D [11/Nov/2011:08:32:05 -0500] CUPS-Get-Printers
> D [11/Nov/2011:08:32:05 -0500] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
> D [11/Nov/2011:08:32:05 -0500] cupsdReadClient: 12 POST / HTTP/1.1
> D [11/Nov/2011:08:32:05 -0500] cupsdAuthorize: No authentication data provided.
> D [11/Nov/2011:08:32:05 -0500] Get-Jobs ipp://localhost/jobs/
> D [11/Nov/2011:08:32:05 -0500] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
> D [11/Nov/2011:08:32:05 -0500] cupsdCloseClient: 12
> D [11/Nov/2011:08:32:05 -0500] cupsdAcceptClient: skipping getpeercon()
> D [11/Nov/2011:08:32:05 -0500] cupsdAcceptClient: 12 from localhost:631 (IPv4)
> D [11/Nov/2011:08:32:05 -0500] cupsdAcceptClient: skipping getpeercon()
> D [11/Nov/2011:08:32:05 -0500] cupsdAcceptClient: 13 from localhost:631 (IPv4)
> D [11/Nov/2011:08:32:05 -0500] cupsdReadClient: 12 POST /printers/rtcheque HTTP/1.1
> D [11/Nov/2011:08:32:05 -0500] cupsdAuthorize: No authentication data provided.
> D [11/Nov/2011:08:32:05 -0500] Get-Job-Attributes ipp://localhost/jobs/761275
> D [11/Nov/2011:08:32:05 -0500] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
> D [11/Nov/2011:08:32:05 -0500] cupsdReadClient: 13 POST /printers/rtcheque HTTP/1.1
> D [11/Nov/2011:08:32:05 -0500] cupsdAuthorize: No authentication data provided.
> D [11/Nov/2011:08:32:05 -0500] Get-Job-Attributes ipp://localhost/jobs/761275
> D [11/Nov/2011:08:32:05 -0500] cupsdProcessIPPRequest: 13 status_code=0 (successful-ok)
> D [11/Nov/2011:08:32:14 -0500] Closing client 12 after 8 seconds of inactivity...
> D [11/Nov/2011:08:32:14 -0500] cupsdCloseClient: 12
> D [11/Nov/2011:08:32:14 -0500] Closing client 13 after 8 seconds of inactivity...
> D [11/Nov/2011:08:32:14 -0500] cupsdCloseClient: 13
> D [11/Nov/2011:08:32:57 -0500] cupsdNetIFUpdate: "lo" = localhost...
> D [11/Nov/2011:08:32:57 -0500] cupsdNetIFUpdate: "eth0" = 192.168.5.2...
> D [11/Nov/2011:08:32:57 -0500] cupsdNetIFUpdate: "lo" = localhost...
> D [11/Nov/2011:08:32:57 -0500] cupsdNetIFUpdate: "eth0" = fe80::219:b9ff:fedc:d543%eth0...
> D [11/Nov/2011:08:33:06 -0500] Unloading job 761275...
> 
> Any ideas why?
> _______________________________________________
> cups mailing list
> cups at easysw.com
> http://lists.easysw.com/mailman/listinfo/cups

__________________________________________________
Michael Sweet, Senior Printing System Engineer, PWG Chair