[cups.general] Printer ejects only a blank page

[Matthias Apitz]

Gerard Seibert wrote:

> On Tue, 11 Oct 2011 18:12:42 -0700
> Paul Conklin articulated:
> 
>> > I am using Cups 1.5.0 with FreeBSD-8.2/amd64. My printer is set up
>> > with Cups and prints a test page perfectly.
>> >
>> > The problem is if I go to print a document, say from my MUA or
>> > Firefox and choose the printer from the pop-up menu, only a blank
>> > page is ejected from the printer. Now, if I choose the "LPR" option
>> > the document is printed normally. The printer is on a wireless
>> > network and works fine from my Windows machines. On my FreeBSD
>> > machine, I have the computer hooked up via cable to the router
>> > since there is no driver available for the wireless card in the PC.
>> >
>> > The Cups' log file indicates that everything printed perfectly, even
>> > thought it obviously didn't.
>> >
>> > I have no idea how to debug this problem. It just doesn't make any
>> > sense.
> 
>> Best guess?  One way is printing raw and the other is printing via a
>> ppd and transforming the job.  the printer probably doesn't support
>> PostScript and one job is being transformed to PCL while the other is
>> keeping it in postscript.
> 
> Printer Information:
> 
> Description:  Brother MFC-9560CDW
> Location:     Network
> Driver:       Generic PostScript Printer (color, 2-sided printing)
> Connection:   lpd://BRW0022587025CB/BINARY_P1
> Defaults:     job-sheets=none, none media=na_letter_8.5x11in sides=one-sided
> 
> The printer supports both PCL6 and Postscrpt so I don't think that is
> the problem.
> 

Enable LogLevel=debug in cupsd.conf, restart cupsd and create *one* such
job; try to understand in the error_log what's going wrong;

        matthias