Automatic print routing aborting job

David McNicoll mcnicoll at ringball.com
Tue Aug 21 11:25:50 PDT 2012


> David McNicoll wrote:
>
> >> David McNicoll wrote:
> >>
> >> >> David McNicoll wrote:
> >> >>
> >> [...]
> >> >
> >> > All starts well with the first few jobs printing [Job 3280] then ends
> >> > with
> >> > the last job failing [Job 3283].  Even after the last job fails, the
> >> > automatic print routine continues to run and print more packing slips
> >> > with
> >> > an occasional failure.  According to our ERP vendor the automatic
> >> > program is designed to run the same manual printing steps that would be
> >> > performed by an operator. The printouts are simple text, no graphics.
> >>
> >> Well, from your log I think the issue is due to some flaws on the path
> >> from the ERP application to CUPS.
> >> Could you please give more information on how this is configured?
> >> Is your ERP app possibly running on a Windows box and thus SAMBA in
> >> between?
> >>
> >> Helge
> >>
> > Our ERP software runs a GUI telnet client from our Windows stations to the
> > Linux box, so I'm guessing SAMBA gets involved.  Here is our smb.conf
> > file:
> >
> > # Global parameters
> > [global]
> >         workgroup = WORKGROUP
> >         server string = ERP Server
> >         security = SHARE
> >         password server = None
> >         username map = /etc/samba/smbusers
> >         log file = /var/log/samba/%m.log
> >         max log size = 50
> >         socket options = TCP_NODELAY SO_RCVBUF=8192 SO_SNDBUF=8192
> >         printcap name = /etc/printcap
> >         dns proxy = No
> >         create mask = 0666
> >         directory mask = 0777
> >         guest ok = Yes
> >         cups options = raw
> >         load printers = yes
> >         printing = cups
> >
> > [homes]
> >         comment = Home Directories
> >         read only = No
> >         browseable = No
> >
> > [printers]
> >         comment = All Printers
> >         path = /var/spool/samba
> >         printable = Yes
> >         browseable = No
> >
> > This .conf file was copied over from our RHEL 3 box.
> >
> > Dave
>
> The samba configuration seems to be OK. I'd suggest to comment out the
> socket options parameter and see if that fixes the issue; it may be that the
> system default receive and send buffers are more approriate than your 8192
> values.
>
> Helge
>
Tried removing the buffers but, it had no effect.  If you have any other ideas you think should be tried I would like to test them.

Dave





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