p2035n can't find correct trays

[Paul Conklin]

Several printers will print to the bypass tray if it is down, regardless of what tray you select.  to make sure this printer isn't one of those... try this, go download the Postscript flavor of the windows driver for it and see if you can get it to print to the trays you'd expect that way.  if that doesn't work, CUPS doesn't have a prayer.  sometimes there are settings that you can tweak on the printer itself, but at least if you can get the same behavior from the windows driver, you could call HP for support, could be a firmware bug.


> Friends--
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> Now, no matter what paper tray I select this HP LaserJet p2035n prints to the top "by-pass" feeder--not the lower main tray. And when I select to print to manual feed, it does not wait for me to put in paper (like it used to), but prints immediately.
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> Clean install of Ubuntu 12.04.1. Previously had 10.04. Have been running a p2035n printer without problem under that OS.
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> The printer is on a samba share and is physically plugged into a WinXP machine. Its uri is smb:///computername/p2035n.
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> I have tried all of the offered drivers for this hp machine, and even tried generic-laser. Same result on all.
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> I am wondering if there might be some other way to install this printer, or a different CUPS driver that might work.
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> Here are some other things I have tried (losing 2-3 hours of my time!):
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> hp-check -t reports “error: User needs to be member of group 'lp' to enable print, scan & fax. ” and “warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.”
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> needed to download HPLIP 3.12.11
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> followed http://hplipopensource.com/hplip-web/install/install/index.html
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> sh hplip-3.12.11-run
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> says that before setup logout and then on login run hp-setup
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> hp-setup could not find the printer
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> ran hp-check -t again, found I was not in group lp
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> ran hp-check --fix and it fixed that problem, asks for reboot
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> rebooted after running update manager (new kernel) and hp-check -t shows no errors this time
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> Printing to any of the tray selections all end up on the bypass tray.
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> hp-setup still cannot find the printer
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> So is there a way to make this work?
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> Thanks!
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> :- Doug.
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