p2035n can't find correct trays

Paul Conklin paul.conklin at cerner.com
Fri Dec 28 08:45:11 PST 2012


well, more I'm just trying to take CUPS out of the picture and just make sure you can print to certain trays via Windows.  If you can, in the past I've actually just hacked the tray commands out of the windows driver and made my own filter / ppd.  So if the printer doesn't support Postscript at all, i'm guessing that it's using Ghostscript to render it down to PCL or some other language then.  Don't suppose you could e-mail the PPD that had been working so i can play along?  paul.conklin at cerner.com

> Paul--
>
> Thank you for your quick response.
>
> In between, I tried using the ppd file that had worked in Ubuntu 10.04, but the same problems--every choice prints to that by-pass tray.
>
> Some questions about how to follow your advice:
>
> 1. This post suggests there is no postscript driver for this printer: http://h30499.www3.hp.com/t5/Printers-LaserJet/HP-LaserJet-P2035n-Postscript/td-p/1092189
>
> I did download an .exe file here: http://h30499.www3.hp.com/t5/Printers-LaserJet/HP-LaserJet-P2035n-Postscript/td-p/1092189
>
> Does this all sound like what you expected, Paul?
>
> 2. I presume you mean for me to install this on the WinXP machine. Or to run the .exe file and then copy the .ppd file to the linux machine?
>
> But if I install on the WinXP machine, what will that prove? It is already able to choose the correct trays from WinXp already....
>
> 3. Any suggestions on where to look for a good number for HP support? <grin>
>
> 4. Would it make sense for me to delete any of what I already installed on my Linux box to try to get the older ppd file to work?
>
> Thanks, Paul!
>
>                 :- Doug.
>
>
>
>
> > Several printers will print to the bypass tray if it is down, regardless of what tray you select.  to make sure this printer isn't one of those... try this, go download the Postscript flavor of the windows driver for it and see if you can get it to print to the trays you'd expect that way.  if that doesn't work, CUPS doesn't have a prayer.  sometimes there are settings that you can tweak on the printer itself, but at least if you can get the same behavior from the windows driver, you could call HP for support, could be a firmware bug.
> >
> >
> > > Friends--
> > >
> > > Now, no matter what paper tray I select this HP LaserJet p2035n prints to the top "by-pass" feeder--not the lower main tray. And when I select to print to manual feed, it does not wait for me to put in paper (like it used to), but prints immediately.
> > >
> > >
> > >
> > > Clean install of Ubuntu 12.04.1. Previously had 10.04. Have been running a p2035n printer without problem under that OS.
> > >
> > >
> > >
> > > The printer is on a samba share and is physically plugged into a WinXP machine. Its uri is smb:///computername/p2035n.
> > >
> > >
> > >
> > > I have tried all of the offered drivers for this hp machine, and even tried generic-laser. Same result on all.
> > >
> > >
> > > I am wondering if there might be some other way to install this printer, or a different CUPS driver that might work.
> > >
> > >
> > > Here are some other things I have tried (losing 2-3 hours of my time!):
> > >
> > >
> > >
> > > hp-check -t reports “error: User needs to be member of group 'lp' to enable print, scan & fax. ” and “warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.”
> > >
> > >
> > >
> > > needed to download HPLIP 3.12.11
> > >
> > >
> > >
> > > followed http://hplipopensource.com/hplip-web/install/install/index.html
> > >
> > >
> > >
> > > sh hplip-3.12.11-run
> > >
> > >
> > >
> > > says that before setup logout and then on login run hp-setup
> > >
> > >
> > >
> > > hp-setup could not find the printer
> > >
> > >
> > >
> > > ran hp-check -t again, found I was not in group lp
> > >
> > >
> > >
> > > ran hp-check --fix and it fixed that problem, asks for reboot
> > >
> > >
> > >
> > > rebooted after running update manager (new kernel) and hp-check -t shows no errors this time
> > >
> > >
> > >
> > > Printing to any of the tray selections all end up on the bypass tray.
> > >
> > >
> > >
> > > hp-setup still cannot find the printer
> > >
> > >
> > >
> > > So is there a way to make this work?
> > >
> > >
> > >
> > > Thanks!
> > >
> > >
> > >
> > > :- Doug.
> > >
> >
>





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