[cups.general] Troublw with Samsung ML-3471ND

Fri Jan 13 08:07:33 PST 2012

Hello,

I'm using Debian 4.0 with kernel 2.6.18 and CUPS 1.2.7 and want to print 
to a Samsung ML-3471ND via IPP and Postscript. I used the PPD supplied on 
the support CD and the setup went straight-forward. The test page prints 
well.

However, almost all client jobs stall.

The user guide states that there is a problem with CUPS v1.1.21 and 
recommends either to upgrade v1.1.22+ (which matches our CUPS) or use 
the LPD/LPR protocol to print. For testing purpose I have created a LPR 
queue as well and moved all stalled jobs from the IPP-queue there. All 
jobs do print! Hence, I suppose that there is no problem with the jobs 
themselves.

Below you find my CUPS config, a snippet of the logs and the output of 
"./ipptool-static -t -I -v ipp://10.20.10.212/ ipp-1.1.test" compiled on 
the same machine from CUPS v1.5.0 sources.

The segfault at the end of ipptool does not give me hope, that I get IPP 
to work with CUPS v1.5.0 either. There is no firmware upgrade on the 
Samsung support pages.

Is it normal, that both the log and ipptool does not list postscript as 
supported document format?

============= CUPS config
<Printer lp179_3>
Info s/w duplex Druckerraum
Location C179
DeviceURI ipp://10.20.10.212:631
State Stopped
StateMessage /usr/lib/cups/backend/ipp failed
StateTime 1326298361
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</Printer>

============= CUPS log
D [11/Jan/2012:11:34:59 +0100] PID 25412 (/usr/lib/cups/filter/pstops) 
exited with no errors.
D [11/Jan/2012:11:34:59 +0100] [Job 58852] 1 files to send in job...
D [11/Jan/2012:11:34:59 +0100] [Job 58852] Connected to 10.20.10.212:631 
(IPv4)...
D [11/Jan/2012:11:34:59 +0100] [Job 58852] Getting supported attributes...
D [11/Jan/2012:11:34:59 +0100] [Job 58852] document-format-supported (3 
values)
D [11/Jan/2012:11:34:59 +0100] [0] = "application/octet-stream"
D [11/Jan/2012:11:34:59 +0100] [1] = "application/PCL"
D [11/Jan/2012:11:34:59 +0100] [2] = "application/x-Epson"
D [11/Jan/2012:11:34:59 +0100] [Job 58852] printer-uri = 
"http://10.20.10.212:631/"
D [11/Jan/2012:11:34:59 +0100] [Job 58852] requesting-user-name = "userid"
D [11/Jan/2012:11:34:59 +0100] [Job 58852] job-name = "<STDIN>"
E [11/Jan/2012:11:35:00 +0100] PID 25413 (/usr/lib/cups/backend/http) 
stopped with status 1!
D [11/Jan/2012:11:35:00 +0100] [Job 58852] File 0 is complete.
I [11/Jan/2012:11:35:00 +0100] [Job 58852] Backend returned status 1 
(failed)

============ ipptool
"ipp-1.1.test":
     Get-Printer-Attributes:
         attributes-charset (charset) = "utf-8"
         attributes-natural-language (naturalLanguage) = "en"
         printer-uri (uri) = "ipp://10.20.10.212/"
     3.1.1: Bad request-id value 0 
[FAIL]
         RECEIVED: 2362 bytes in response
         status-code = 0 (successful-ok)
         attributes-charset (charset) = "utf-8"
         attributes-natural-language (naturalLanguage) = "en-us"
         job-priority-default (integer) = 30
         job-hold-until-default (nameWithoutLanguage) = "no-hold"
         job-sheets-default (keyword) = "none"
         multiple-document-handling-default (keyword) = 
"separate-documents-uncollated-copies"
         copies-default (integer) = 1
         sides-default (keyword) = "one-sided"
         orientation-requested-default (enum) = 3
         printer-resolution-default (resolution) = 600x600dpi
         print-quality-default (enum) = 4
         job-priority-supported (integer) = 100
         job-hold-until-supported (1setOf nameWithoutLanguage) = "no-hold" 
"indefinite"
         job-sheets-supported (1setOf keyword) = "none" "standard"
         multiple-document-handling-supported (keyword) = 
"separate-documents-uncollated-copies"
         copies-supported (rangeOfInteger) = 1-999
         page-ranges-supported (boolean) = false
         sides-supported (1setOf keyword) = "one-sided" 
"two-sided-long-edge" "two-sided-short-edge"
         orientation-requested-supported (1setOf enum) = 3 4
         printer-resolution-supported (1setOf resolution) = 600x600dpi 
1200x1200dpi
         print-quality-supported (1setOf enum) = 4 5
         printer-uri-supported (uri) = "http://10.20.10.212:631"
         uri-security-supported (keyword) = "none"
         uri-authentication-supported (keyword) = "none"
         printer-name (nameWithoutLanguage) = "lp-2s12"
         printer-location (textWithoutLanguage) = "C179"
         printer-info (textWithoutLanguage) = "Samsung"
         printer-more-info (uri) = "ML-3471ND"
         printer-driver-installer (uri) = 
"http://www.samsung.com/Support/ProductSupport/download/index.aspx"
         printer-make-and-model (textWithoutLanguage) = "ML-3470 Series"
         printer-more-info-manufacturer (uri) = 
"http://www.samsungprinter.com"
         printer-state (enum) = 3
         printer-state-reasons (keyword) = "none"
         printer-state-message (textWithoutLanguage) = "Idle. Printer is 
ready to print."
         ipp-versions-supported (1setOf keyword) = "1.0" "1.1"
         operations-supported (1setOf enum) = 2 3 4 5 6 7 8 9 10 11 12 13 
14 18
         multiple-document-jobs-supported (boolean) = true
         charset-configured (charset) = "utf-8"
         charset-supported (charset) = "utf-8"
         natural-language-configured (naturalLanguage) = "en-us"
         generated-natural-language-supported (naturalLanguage) = "en-us"
         document-format-default (mimeMediaType) = 
"application/octet-stream"
         document-format-supported (1setOf mimeMediaType) = 
"application/octet-stream" "application/PCL" "application/x-Epson"
         printer-is-accepting-jobs (boolean) = true
         queued-job-count (integer) = 1
         printer-message-from-operator (textWithoutLanguage) = "Operator 
Message"
         color-supported (boolean) = false
         reference-uri-schemes-supported (1setOf uriScheme) = uriScheme
         pdl-override-supported (keyword) = "not-attempted"
         printer-up-time (integer) = 567
         multiple-operation-time-out (integer) = 300
         compression-supported (keyword) = "none"
         job-k-octets-supported (rangeOfInteger) = 0-2147483647
         job-impressions-supported (rangeOfInteger) = 0-2147483647
         job-media-sheets-supported (rangeOfInteger) = 0-2147483647
         pages-per-minute (integer) = 35
         "printer-more-info": Bad URI value "ML-3471ND" - Bad scheme in URI 
(RFC 2911 section 4.1.5).
         EXPECTED: STATUS client-error-bad-request (got successful-ok)
         NOT EXPECTED: printer-uri-supported
     Get-Printer-Attributes:
     3.1.4: No Operation Attributes 
[Segmentation fault

Regards,

-- 
Steffen Kaiser